Good hotel location with friendly...

Liked: Nice modern design hotel, very spacious and comfortable.The outdoor sitting inside the hotel lobby is very nice and good idea.The staff are welcoming and helpful especially Natalie from the reception. The room I was in was very specious and bed was comfortable. Alexa (smart device you can talk with) was very helpful about the weather, food and history . The Robot in the lobby is a good touch. My wife and I had a good time stay.
Disliked: Nothing worth mentioning.

As a frequent traveler, I...

Liked: Facility was great. The room was spacious and clean. The workout room was spectacular, extremely well-equipped, with great views and abundant natural light. The common areas were airy and well-lit. The restaurant and café were excellent. And the staff was helpful and polite.
Disliked: Everything was 'good' or better.

Very poor

Liked: Dont go
Disliked: Nothing

Exceptional

Good

Great modern hotel, excellent room...

Liked: Accidentally had breakfast in the cafe, not the restaurant-that wasn't great.
Disliked: Breakfast at the cafe

Fabulous

Great hotel in downtown Buffalo...

Liked: The rooms were huge and very comfortable. We were in Buffalo for my son's wedding and all the guests said the staff was extremely accommodating. We spent a lot of time in the bar/restaurant late in the evening and the staff was awesome. We will definitely return to the Westin Buffalo.
Disliked: The bathroom door has a large glass insert designed to let in daylight. So if you are taking a shower and your husband comes into the room with anyone with him, they can clearly see you naked in the shower.

Exceptional