Exceptional

EXTREMELY PLEASANT AND ACCOMODATING!

Liked: The room and beds were extremely comfortable and clean. Did not eat at the hotel but did eat in cafe and restaurant nearby. The shuttle was a very nice amenity and useful for a run to Walgreens and the Big Ditch Brewery where our family event was being held. The staff were very friendly and accomodating and nice to deal with.
Disliked: Nothing.

Exceptional

Liked: Great staff, nice facilities
Disliked: No free WiFi in guest rooms

Good experience and property exceeded...

Liked: An excellent property, with very helpful and forthcoming staff at the front desk. Restaurant is nice and comfortable with lots of options for vegetarians.
Disliked: Staff should inform on the parking charges while off loading the vehicle or at the time of check in, not towards the check out, especially to Non US residents, who are not aware of these extra charges.

Would love to visit again,...

Liked: Beautiful rooms, great location!

Exceptional

Liked: Cleanliness

Excellent

Liked: Shuttle service and drivers were awesome, Princess and Michell.
Disliked: Lack of flexibility in a little earlier check in (15 mins) 24 hour menu is limited

Would come again!

Liked: The room was amazing. Very large with a sitting area. Ample space in closet and a double sink in bathroom which was great when getting ready for event. The front desk was helpful and the bar was comfortable with nice specialty drinks.
Disliked: Everything was good.

This hotel is a must...

Liked: The hotel was amazing. One of the best hotel in Buffalo, NY. It very clean and of great quality.