The Westin Buffalo Guest Reviews
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Write a review
Terry Tue, 17 June 2025
Nice place- check your receipt!
Liked: Great location in downtown Buffalo. Staff was excellent and facilities were great. There is an on-site restaurant. Very clean room and hotel was spotless.
Disliked: There was some type of mistake- we paid through Booking app and then was double charged at the hotel. Still trying to rectify the matter. Trouble contacting someone to speak to other than the reservation desk
Kimberley Fri, 13 June 2025
Exceptional
Michael Thu, 29 May 2025
Superb
Liked: The facility was open when we showed up late and they helped us get settled in
Disliked: Bed was a little soft for my tastes, woke up and had an ache that wasn't there when I showed up
Jennifer Fri, 27 December 2024
Exceptional
Liked: Location, so clean and new and the staff was so nice and accommodating!
Disliked: Nothing we didn’t like
Tammy Wed, 6 November 2024
Great hotel and great price
Liked: The room was spacious and clean
Disliked: No complaints
Stephen Sun, 3 November 2024
Amazing nights stay!
Liked: The looks and feeling of the hotel, beds are super comfortable, it was like sleeping on a cloud, amazing! Never had room service before, it was definitely worth getting, the staff was great and friendly, food was really great, definitely better than other hotel food I had in the past, actually good quality food.
Disliked: Can't think of anything I didn't like, amazing stay.
Stadler Mon, 19 August 2024
Exceptional
Liked: Very comfortable and quiet, the room was cozy and spacious
Disliked: Nothing. This property was fantastic!!
Andreina Fri, 2 August 2024
Exceptional
Allita Wed, 31 July 2024
Great hotel. The service is...
Claudia Tue, 4 June 2024
We enjoyed the hotel and location once we were checked in.
Liked: Location and amenities
Disliked: Upon check in, room was not ready and staff was very uninformed.