Liked: The hotel itself is architecturally amazing. The room was nice and the bed was the most comfortable I�ve ever slept in. Staff was friendly and accommodating.
Disliked: Parking. I just don�t believe they should expect people to come stay AND ALSO have to pay $40 to park. It�s widely known that nobody walks in LA

Liked: Valet
Disliked: Low staff, they clean your room on the third day of your stay, very limited.

Liked: The location and view of the city was amazing. Very clean hotel and friendly staff
Disliked: The room was a little dated on decor and amenities also a little small.

Liked: Suite was great, it was clean and had a great view.
Disliked: Staff was somewhat rude, seems like they didnt even want to answer the simplest of questions. Lots of homeless and lowlifes hanging out in the front of the hotel and in the lobby. Saw some guys smoking weed and crack, not the safest when you have kids.

Liked: Like the fact that I had a city view. Located on a high floor
Disliked: The fact that getting the cleaning crew to service my room was pretty difficult. There was only one elevator that took you to my section of the hotel, there were three other elevators that were out of order.

Liked: Staff was extremely rude and unprofessional!

Liked: Nothing, I was very disappointed in the hotel. Definitely not a 4stars hotel.
Disliked: Location was horrible, staffs wasn't helpful, bed size wasn't as it mentioned. Overall, very disappointed! I would like this place a 2.5star

Liked: The friendly staff
Disliked: Only one elevator working for the blue tower, the food downstairs it should�ve been explained it�s just warmed up stuff not made in aKitchen

Liked: Nothing
Disliked: No, the location wasnt good and my room was not clean. There were ants and roaches. Changed rooms and had the same problem. They would not give me money back from my stay.