The Westin Bonaventure Hotel & Suites Los Angeles Guest Reviews
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|1.1 miles from Los Angeles centre|
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Anonymous Sun, 7 July 2019
John Sat, 6 July 2019
Verified Hotel Guest Wed, 3 July 2019
Liked: The ambiance and location
Disliked: The fact that the toilet had remnants of fecal matter when we arrived. A tray of food remained in the hallway for two daHotel held hold on my credit card for over 24 hours and charged me separately and not checking me out properly. I'm very disappointed
Draakul Tue, 2 July 2019
Mcgowan Sun, 30 June 2019
Liked: Staff were very helpful
Disliked: The shower was like soft rain, no pressure. Parking was expensive
Yue Sun, 30 June 2019
Liked: The buffet is quite good, but will be better if more choice, such as mushroom, omelette, Chinese foods, etc.
Jaselyn Sun, 30 June 2019
Gracie Fri, 28 June 2019
The view was amazing and...
Liked: I absolutely loved the interior of the hotel. The staff was very helpful and considerate of my large pet. Which is very hard to find in a more upscale hotel. The valet service was a little confusing, especially since it was so busy. However, the staff handled everything nicely. I have no complaints.
Disliked: The valet service needs a little more attention. Maybe more signs, or directions. I believe they were understaffed that day so do not judge them completely on that statement. The price of the parking garage was cheap comparative to any other place.
Tracy Fri, 28 June 2019
We enjoyed the hotel and...
Liked: Hotel was beautiful. Staff was great and the room and view were awesome.
Disliked: Parking was a hassle, valet only parking but the wait to get your car was a real drag. It worked out for us however because we walked and it was actually easier to get to and from the convention center via walking.
Shawna Thu, 27 June 2019
Liked: The bed was very comfortable
Disliked: The toilet in the bathroom broke down