The Westin Birmingham Guest Reviews
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|0.7 miles from Birmingham centre|
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Leslie Thu, 9 September 2021
Liked: The room was very clean and the bed was comfortable. LOVE the Peleton in Fitness room! Excellent! Also, a very nice lady -"hotel employee" was friendly and greeted us with a big smile and 'good morning" when were walking to gym.
Disliked: Check In was ok. The lady who checked me in did not welcome to the Hotel or tell about the amenities or the area. Could do better with customer service skills. Unimpressed with the Lobby. Needs a good cleaning and updating.
John Tue, 7 September 2021
Liked: Location and hospitality
T Mon, 6 September 2021
Liked: Excellent staff. Room was lovely.
Disliked: No coffeemaker in room.
Isaac Mon, 6 September 2021
Can't wait for next stay
Liked: No breakfast, restaurant was closed not sure why, location is not so bad
Disliked: All in all things was good
Nikrista Sun, 5 September 2021
Lashundra Fri, 3 September 2021
Vickie Wed, 1 September 2021
Samgoodie Thu, 19 August 2021
Liked: Everything was amazing
Disliked: I loved everything?s would keep this as my number 1 spot
Verified Hotel Guest Tue, 17 August 2021
Liked: The location is perfect, near many restaurants and entertainment. The lobby has a nice ambiance and smells great.
Disliked: Felt underwhelmed with the quality of the room. Does not match a 4 star hotel- TV did not work, bed and pillowcases had so many wrinkles and looked like it was once a nice white color.
Walter Sun, 15 August 2021