The Westin Austin Downtown Guest Reviews
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Write a review
Devin Mon, 30 June 2025
Superb
Rosa Sun, 29 June 2025
Very good
Stephanie Thu, 26 June 2025
A complete waste of Money...
Liked: The property and location were absolutely wonderful.
Disliked: Parking should be made aware prior to arrival. How many parking staff should it take to check in or out? There were so many attendees that I couldn’t tip all 5. And the manager that did not help with anything but opening my door, hovering for a tip, needless to say he did not get one! We were planning to spend some time at the pool; our entire reason for choosing the Westin, I couldn’t be more disappointed! First, I ordered a coke and a beer, and only received a coke, then told I had to wait for a beer, and after 6 people ordered while I kindly waited, I gave up! The rooftop was so crowded, everyone getting wasted and no one using a bathroom; instead the pool reeked of urine and was even yellow in color. The pool itself was so small and people were shoulder to shoulder. NO WAY I WAS SPENDING MY TIME HERE! Disgusting and repulsive!
David Wed, 25 June 2025
Quality experience and great location...
Liked: Friendly staff, attentive valet, food service and bar staff and service.
Disliked: Housekeeping and too many pets were disruptive
Fang Mon, 23 June 2025
Great location and price with...
Liked: Great location. Good price. Comfortable bed and pillows.
Disliked: The walls are really thin. it honestly feels like living in a college dorm. You can hear people talking, doors slamming, even vibrations through the bed frame. Housekeeping starts knocking on every door around 9 a.m., which makes it hard to sleep in.
Son57 Sat, 21 June 2025
Exceptional
Sean Fri, 20 June 2025
Passable
Daniel Fri, 20 June 2025
Very good
Shannon Mon, 9 June 2025
Very good
Liked: The price was too expensive
Brower Wed, 4 June 2025
Exceptional