The Westin Austin Downtown Guest Reviews
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|0.4 miles from Austin centre|
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Ariel Mon, 8 July 2019
Liked: Everything in the hotel was good. Excellent rooftop
Disliked: People at the Stella were not always friendly in the morning
Veronica Sun, 7 July 2019
Worth every penny, great place...
Liked: Located in the heart or Austin, walking distance to attractions. The staff was excellent, great rooftop pool, a bit small, but nice. Delicious drinks at the bar downstairs. I will stay here again if I return .
Disliked: I wish the parking was a bit more affordable or perhaps included with high end room booking. We decided to park off site 1 block away and saved $20.00
Alison Sat, 6 July 2019
Five star service
Liked: The staff at this hotel were exceptional. They went over & above at every opportunity. Christos, Jesse, John & far too many to mention made the stay one of our favourite trips. They also spoilt our dog rotten & he loved it!
Carson Wed, 3 July 2019
Maria Mon, 1 July 2019
Not worth it.
Liked: Location is good.
Disliked: If you are coming here for the pool, DON'T! I booked this hotel because its summer and i wanted to go onto their rooftop pool. First of all, it was so packed that you literally could only put your feet in. Secondly, the water was really cloudy. There were no chairs to sit at or lay out in. Valet people were rude, they seemed overwhelmed but you don't need to be rude to a customer who is paying you $50 to valet their car. Check in was at 3pm but i didn't get my room unil 3:30 because it wasn't ready yet. Really disappointed.
Isamar Thu, 27 June 2019
Disliked: There was not much lighting in the room & Also didn?t have a hamper to put dirty towels nor did it have enough trash cans
Marian Thu, 27 June 2019
It was okay...no problem but...
Liked: Missing light bulbs
Disliked: Price didn?t match room size
Amit Sun, 23 June 2019
Gary Fri, 21 June 2019
Disliked: Staff was not so polite.
Gigi Tue, 18 June 2019