The Westin Austin Downtown Guest Reviews
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|0.4 miles from Austin centre|
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Mariah Fri, 13 May 2022
Jacob Mon, 9 May 2022
Hunter Sun, 8 May 2022
Ok. Would expect better for...
Liked: The room was big and clean
Disliked: Someone ordered us an expensive bottle of champagne for the room, but it was never delivered. The answering service was rude.
Gabriella Tue, 3 May 2022
Marianna Sat, 30 April 2022
Our stay was perfect- rooms...
Liked: This is by far the best hospitality I have ever received when staying at a hotel. The manager Chris went above and beyond to make sure we were comfortable and that our stay exceeded expectations. Everyone in my party said it was the best hotel service that they had ever experienced!
Disliked: I wish they had suites that came with 2 queen beds rather than 1 king bed, but otherwise, nothing could?ve been better.
Courtney Fri, 29 April 2022
staff was amazing!
Liked: Lobby was great so was the pool.
Roger Tue, 26 April 2022
Kumar Thu, 21 April 2022
Disliked: Valet parking could not accommodate my truck due to being tall. I had to find parking else where and it was a significant distance from the Westin. Nit a great way to start a stay.
Vanessa Thu, 21 April 2022
undecided if I would stay...
Disliked: rude staff at pool
Mali Thu, 21 April 2022
don?t recommend for families/travelling with...
Liked: room was spacious, location was good.
Disliked: party place, very noisy and lots of drunk people, don?t recommend if travelling with children. housekeeping kept missing our room. stuff although nice seemed overwhelmed so if requesting something usually had to wait a while until someone attended to it.