The Westbury Hotel

Poor

Liked: Hotel location is fsntastic
Disliked: Alarm went off 4 times.€600 for 1 night and found out breakfast was not included as booked through booking.com. Night manager rude when discussing.

Exceptional

Liked: Hotel is lovely ,central, great bathroom amenities and the bedroom turndown was unexpected but classy. An expensive experience tbh. A one time treat.
Disliked: Overall my stay was comfortable but I did find the pillows to be quite hard,which unfortunately led to a sore neck in the morning . A softer pillow option would have made a difference . Something to consider for future guests.

Disappointing

Liked: Great cocktail bar, lounge area and staff are attentive . Great location
Disliked: Our room was very tired… smelled a bit of smoke, tiny bathroom and wallpaper patched up. It was more 3 star than 5 star. I would expect better from the Westbury at this price . We were advised that we were not in the new Westbury rooms but an old not yet refurbished room. It is in no way clear when booking that there s such a huge difference in room type . It’s irrelevant really as all rooms should be an acceptable standard 5 star standard. They should not sell substandard rooms at this price . It was also very noisy in the morning with building works going on

Comfortable and convenient to central...

Liked: Great location. Lovely lounge. Checked us in early which was great.
Disliked: A bit dated.

Exceptional

Exceptional

Nice but expected better

Liked: Lovely hotel and location
Disliked: Room was a bit worn and carpet was tread bare near bathroom. I requested a bottle of bubbles in the room on arrival, as it was my wife’s birthday. But unfortunately it was not there when we arrived.

Very good

Alright

Liked: Breakfast poor. No communication between staff. More care needed with taste and flavours.
Disliked: Most things