The West Inn Kauai Guest Reviews
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Write a review
David Sat, 21 June 2025
The West Inn is a...
Liked: What a gem for travelers exploring Waimea Canyon and the Napali Coast without having to fork out resort prices. There's nothing fancy about little Waimea. The same is true with the West Inn. One travel guide we read described it as the closest thing to a Holiday Inn Express (compared to resorts down the coast toward Lihue). Fair enough. But it was totally comfortable, quiet and off-the-charts clean. Impressive. The owner was extremely helpful in accommodating our late check-in after a day on the water for a coastal tour, and provided tips on local restaurants. Our advice: Dinner at locally owned Wrangler's Steakhouse was outstanding, even if we only ordered simple burgers and beer. Helpful and knowledgeable staff. Top-quality food. Like the West Inn, strong management shows in the product at Wrangler's Steakhouse.
Disliked: Nothing could have been better.
Bobbie Mon, 16 June 2025
Very good
Disliked: The bed and pillows.
Aida Mon, 7 April 2025
Exceptional
Paulette Wed, 26 March 2025
Exceptional
Jake Tue, 25 March 2025
Exceptional
Liked: Easy check in process. Staff were very friendly and responsive. Even had fresh mangoes given to us from a tree outside the hotel! Close to lots of great activities. Great stay.
Ryan Mon, 17 March 2025
Exceptional
Figir Wed, 19 February 2025
Exceptional
Heidi Tue, 11 February 2025
OK, but a disappointing location
Liked: Comfy bed, Kitchenette, spacious.
Disliked: The location only had glimpses of the ocean. There was a trash yard out in front of the balcony. there was an acrid smoky smell like trash burning.
Maggie Fri, 31 January 2025
I wold go back again.
Liked: It is centrally located in town, with easy walks to the beach and local restaurants as well. The rooms were clean, with refrigerator, microwave, Keurig coffee maker, and even a toaster. They have a nice balcony on the second floor overlooking the beach.
Disliked: They dont' offer any tea! The A/C was loud.
Oliver Mon, 6 January 2025
Exceeded expectations, great accomodation on...
Liked: The room was huge and very clean. The bed was comfortable, the TV was great, the wifi was reliable, we had a table and chairs on a shared balcony facing the beach where we enjoyed lunch. I have to say that this was a last minute booking due to a change of plans and we were not expecting much because the pictures look like a really old place but the bedsheets are completely different and more modern, the TVs are new LGs LCDs, the furniture has been updated, etc. so please update the pictures because they dont do justice at all! The place is much much better now. The staff was also amazing, Shannon was really proactive taking care of everything and we also had the pleasure to meet the cleaning service team (and dogs!) that were very nice.
Disliked: Nothing