The West Inn Kauai

Exceptional

Exceptional

Exceptional

Liked: Easy check in process. Staff were very friendly and responsive. Even had fresh mangoes given to us from a tree outside the hotel! Close to lots of great activities. Great stay.

Exceptional

Exceptional

OK, but a disappointing location

Liked: Comfy bed, Kitchenette, spacious.
Disliked: The location only had glimpses of the ocean. There was a trash yard out in front of the balcony. there was an acrid smoky smell like trash burning.

I wold go back again.

Liked: It is centrally located in town, with easy walks to the beach and local restaurants as well. The rooms were clean, with refrigerator, microwave, Keurig coffee maker, and even a toaster. They have a nice balcony on the second floor overlooking the beach.
Disliked: They dont' offer any tea! The A/C was loud.

Exceeded expectations, great accomodation on...

Liked: The room was huge and very clean. The bed was comfortable, the TV was great, the wifi was reliable, we had a table and chairs on a shared balcony facing the beach where we enjoyed lunch. I have to say that this was a last minute booking due to a change of plans and we were not expecting much because the pictures look like a really old place but the bedsheets are completely different and more modern, the TVs are new LGs LCDs, the furniture has been updated, etc. so please update the pictures because they dont do justice at all! The place is much much better now. The staff was also amazing, Shannon was really proactive taking care of everything and we also had the pleasure to meet the cleaning service team (and dogs!) that were very nice.
Disliked: Nothing

Exceptional

Liked: Very comfortable room, ideally located between the beach and “downtown” in a very quiet area. Easy check in/check out and very friendly staff! Will definitely stay there again.