The West End Guest Reviews
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Write a review
Katrena Sat, 26 July 2025
It has a lot of...
Liked: The location was good.
Disliked: Staff wasn’t on premises all night. Hot tub was DISGUSTING. Lobby smelled horrible of curry and other cooking spices. Shower head leaked, and caused water to go EVERYWHERE, including down the wall and soaked the carpet in the room.
Tameka Mon, 21 July 2025
Very good
Daniel Sun, 20 July 2025
terrible, never again
Disliked: Dirty and smelly carpet floor in the roomCold water in the shower (even if i waited 2 minutes)Parking garage facing the windowvery noisy ACstaff didn’t even change towels during 3 days terrible experience
M Wed, 16 July 2025
Disappointing
Disliked: The did not serve breakfast Just fruits
Anonymous Tue, 15 July 2025
Superb
Black Tue, 15 July 2025
Superb
Sarah Tue, 15 July 2025
Good
Liked: Good facilities.Easy parking.
Disliked: Area felt a little sketchy.
Patrik Fri, 11 July 2025
Mixed feelings
Liked: The usual things that can be expected. It was quiet enough. The water was always warm. The microwave worked well, as the aircon. The kitchen at the groundfloor is spacious and friendly looking. The personnel at the front desk was friendly - if they were there. There is an excellent supermarket nearby - Schnucks. And a Walgreens. The walk to the Metrolink station Cortex (10-15 mins) is easy and feels safe.
Disliked: Of 6 nights my room was cleaned only once - and I had to ask for it! The second night the digital code for my room didn‘t work anymore and the nightshift could not fix it. So they gave me a pass key - that works for all rooms. Pragmatic solution, but imagine! Should - The check in procedure demanded from me, after I had fully completed the booking procedures of booking, to go to the separate hotel page and enter my credit card details again and it looked as if they try to make me pay the hotel prize a 2nd time. That was not the case, but the instructions were a mess. The hotel was full of guests where you ask yourself how they are able to pay 120$ per night.
Tiffany Wed, 9 July 2025
Good
Liked: 2 min drive from St.Louis university visitor center.
Disliked: I could here people walking & talking echoing from the hallway. No ice machine. $10 parking / night
Carrie Sun, 6 July 2025
Passable
Disliked: The room was missing outlet covers. There was no hot water. Staff could not explain to us why or when it would be fixed. They were doing some kind of construction at 5am.