The Wellington Arms Guest Reviews
Write a review
Write a review
Jennifer Wed, 23 July 2025
Disappointing. Would not stay again
Disliked: Too many staff in the dining room who didn’t appear to have much training . After the main course the plates were left and not cleared away. No menu given when we were seated. We had to eventually flag someone to get a drink and a menu. The dining room was not busy so there was no excuse for the poor service.
Vickie Tue, 22 July 2025
Beautiful place to stay. delicious...
Liked: Delicious food, lovely surroundings, and helpful friendly staff
Disliked: Nothing
Glyn Tue, 22 July 2025
Pleasant
Liked: Room was a good size, well equipped and comfortable
Disliked: The check in experience took too long once I had found someone to check in with. The process seemed to be more focussed on bureaucracy than customer need and comfort. When I walked back past reception a while later no-one was there and a sheet containing my personal details was left in open sight.
Kerry Mon, 21 July 2025
Very good
Roger Fri, 18 July 2025
Reasonable hotel ruined by unacceptable...
Liked: Rooms are nice
Disliked: Restaurant staff
Anonymous Tue, 15 July 2025
Exceptional
Gary Sun, 13 July 2025
Friendly and welcoming hotel with...
Liked: Great location for Reading and the Wellington estate. Staff were first class with nothing being too much trouble. Good quality food and nice choice. Plenty of space to relax both inside or out on the large patio area and large free car park.
Disliked: Not having air-conditioning in a heatwave wasn't ideal, but having a fan in our room on arrival was a nice touch.
Joey Thu, 10 July 2025
Welcoming and helpful staff
Liked: We stayed at The Wellington Arms for four nights while attending a nearby wedding, and it was a very comfortable experience. The staff were extremely welcoming and helpful throughout our stay. The area is calm and pleasant — perfect for a relaxing break. We would definitely recommend it!
Disliked: No AC during summer but fan available.
Nick Tue, 8 July 2025
Superb
Dennis Mon, 7 July 2025
Exceptional