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The Wayfarer Downtown LA Tapestry Collection by Hilton eeee - (855) 271-6236
The Wayfarer Downtown LA Tapestry Collection by Hilton, 813 South Flower Street, Los Angeles, CA -(855) 271-6236
Area: Downtown Los Angeles
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BOOK ONLINE OR CALL - (855) 271-6236
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (724 Ratings)
1.1 miles from Los Angeles centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Located conveniently in Los Angeles The Wayfarer Downtown LA Tapestry Collection by Hilton has air-conditioned rooms a restaurant free WiFi and a bar. This 4-star hotel offers room service and a 24-hour front desk. The property is non-smoking throughout and is located a 8-minute walk from Microsoft Theater. All rooms at the hotel come with a seating area a flat-screen TV with cable channels and a private bathroom with free toiletries and a bath or shower. The rooms will provide guests with a fridge. The Wayfarer Downtown LA Tapestry Collection by Hilton has a sun terrace. Staples Center is a 8-minute walk from the accommodation while LA Union Station is 2.4 miles from the property.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` vending machine
` kitchenware
` Concierge services
` Designated Smoking Area
` Fireplace
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Free face masks
` Ticket services
` Contactless check-in/out
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

The Wayfarer Downtown LA Tapestry Collection by Hilton Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Thi Mon, 19 February 2024

Bad

3

Pleasant - 3 out of 5

T. Tue, 13 February 2024

Disappointing Overall Stay

Liked: I was very excited to stay in this beautiful hotel, but unfortunately we have been disappointed. The first room that was given to us was straight in front the elevator (even when I requested to be far away from it). The room had the view to a back alley full of AC systems that were extremely noisy. We were happy that the staff accommodated our request to change rooms to one much calmer.The second room was great. It was way more spacious, decoration was beautiful, bathroom was also very nice. The cleanliness of the room was spotless, and the bed extremely comfortable.Bathroom had everything needed - (it was missing some space for our toiletries).There is no parking at the hotel, but there are a few parking options walking distance.
Disliked: Unfortunately, we didn't have hot water for the duration of our stay, and it was a massive inconvenience. We called reception, and they assured a maintenance person was looking into the situation, to give it 10 minutes for hot water to come back.We waited 30 minutes, turned on the water again and after 5 minutes of wasted running water, it was still as cold. We had to take a cold shower that night. We went about our night, celebrated the NYE. Coming back to the hotel, we wanted to shower before going to bed, but still no hot water (we are talking 6 hours after our complaint). The following morning (14h after complaining), still no hot water. We also had a $25 credit to use for breakfast, but most of the items were not available, we waited 30 minutes for our order to then be told that what we wanted was also out of stock! We decided to cancel our order out of frustration. There was only one person at the kitchen... Extremely disorganized/lack of staff considering the hotel was full for NYE and a college football game happening.We decided to talk to front desk at our checkout and get a refund on our room. Front desk was only willing to give us 20% discount, which we refused. We requested to talk to the manager that was not there yet. They gave us his business card. We called at 1:15 pm (they informed us his shift started at 1 pm), but he was not there yet. At around 1:30 pm, we received an email that our room had been fully refunded, which we appreciate. But then, they decided to revert back all the charges, and only apply the 20% discount. We truly wish our experience was different, as we liked the hotel, but we won't come back.

5

Exceptional - 5 out of 5

Anna Mon, 29 January 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Jacky Sun, 14 January 2024

Superb

5

Exceptional - 5 out of 5

Paulina Fri, 8 December 2023

Exceptional

Liked: Everything
Disliked: .

5

Exceptional - 5 out of 5

Sanchez Wed, 6 December 2023

I will definitely be staying...

Liked: I had pastries for breakfast. Those were amazing. Light fluffy and delicious
Disliked: The room was a bit dusty. Not a deal breaker or anything bad. I just had to wipe off a few things before putting my things away. No biggie

5

Exceptional - 5 out of 5

Eduardo Tue, 28 November 2023

Very good

Liked: The restaurant
Disliked: Very small room

4

Very Good - 4 out of 5

Artemio Tue, 14 November 2023

Very good

5

Exceptional - 5 out of 5

Lo Tue, 14 November 2023

Exceptional

3.5

Good - 3.5 out of 5

Maddalena Wed, 8 November 2023

Good

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The Wayfarer Downtown LA Tapestry Collection by Hilton 813 South Flower Street, Los Angeles, CA