The Watermill Hotel Sure Hotel Collection by Best Western

Very good

Liked: Good
Disliked: Good

A value/low cost hotel which...

Liked: Location for evening event which avoided expensive taxi costs
Disliked: The hotel is tired

Superb

Liked: Good-sized room with a nice nook by the window to sit on the sill. Clean bathroom, good wi-fi, excellent breakfast, nice location by a river to stroll along in the evening. Cool pubs nearby to have dinner at. The staff were accommodating and allowed us to put our bikes in the room for the night. Honestly, I think the score does not reflect the value you get from this nice hotel.
Disliked: My only observation was that the carpets needed a thorough cleaning. Also, the location is a bit remote, so you would need a car to get there (or bikes, as in our case).

Pleasant

Very good

Liked: Nice big bed. Breakfast was great, very good variety. Every member of staff went out of their way to make our stay as pleasant as possible.
Disliked: Slow draining shower and sink.

Nice place to stay whilst...

Liked: Just outside of Berkhamsted.
Disliked: Nothing

Poor

Very good

Liked: It is situated in an excellent location.
Disliked: It is very tired and needs some updating.

Nice hotel, nice room and...

Liked: Very friendly young man at reception. Nice room, backing onto small stream and it was quiet.
Disliked: Wasn't really anything