The Wallace Hotel Guest Reviews
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Massimiliano Sun, 6 July 2025
Superb
Nicholas Sun, 6 July 2025
Exceptional
Lee Sat, 5 July 2025
Very good
Sivan Sat, 5 July 2025
Perfect staycation. Would be great...
Liked: Every single person of the staff was so nice, welcoming and did it with a smile!
Disliked: Can't think of anything
Vanessa Wed, 2 July 2025
Exceptional
Martina Mon, 30 June 2025
Exceptional
Liked: Super friendly staff, very comfortable and clean room.
Layana Mon, 30 June 2025
Superb
Victoria Sun, 29 June 2025
Exceptional
Fahad Sun, 29 June 2025
Very disappointing!
Liked: TV was good
Disliked: My stay at the Wallace Hotel was very disappointing for the following reasons: 1- My room was located at the ground floor next to a lounge in the hotel which was very noisy especially at night time, I have asked the staff to move me to a floor above and the answer was a hard NO 2- The room had very limited view and sunlight 3- There was no luggage delivery to the room and had to do it myself, strange for a 5 star hotel 4- The Air Conditioner was not operating well at my room and when i called the staff the solution was a stand electric AC that they provided5- The shampoo and body lotion were very poor quality6- At time of checkout, I have asked the staff if i can checkout at 12:30 instead of 12:00 (which is a 30 minute request)and i have been answered with a very blunt NO and that i have to leave at 12:00 for them to clean the room All in all, the experience was very poor and was definitely not a 5 star hotel experience especially that i had to pay nearly $6k for a 7 night stay.
Anonymous Fri, 27 June 2025
Exceptional