The Wallace Hotel Guest Reviews
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Carol Mon, 11 August 2025
Exceptional
Daniel Mon, 11 August 2025
A nice hotel, some issues...
Liked: Hotel was very clean, friendly staff, good location
Disliked: Ignored some prestay requests like separate bedding and baby cot, and even when reminded twice after our arrival regarding the bedding, claimed it was on its way when it wasn't. They also forgot to do housekeeping.
Dimitrios Sun, 10 August 2025
A unique stay, a feel...
Liked: Services at lobbyAll personnel very gentle
Disliked: I was a bit disappointed when the hotel did not agree to store all of our luggage, as we were returning two days later with a new reservation. I understand that this is the hotel’s policy and that storage space is limited; however, given that we were coming back to book a suite and had no other storage alternatives, I would have expected some extra effort to accommodate our request. (They did agree to keep 2 of our 4 pieces.) In the end, no hard feelings!
Jh Sat, 9 August 2025
Nice stay
Liked: Nice small boutique hotel.
Disliked: Elevator not working wellNo view from room
Michele Sat, 9 August 2025
Fantastic hotel in upper west
Liked: All
Ibrahim Fri, 8 August 2025
Exceptional
Mehrnoz Thu, 7 August 2025
Exceptional
Robert Tue, 5 August 2025
Exceptional
Pauline Tue, 5 August 2025
Excellent Upper West side hotel
Liked: Excellent location, friendly and helpful staff, very comfortable beds, nice size bathroom.
Disliked: Extra pillows in the closet would be a good addition.
Alejandra Sun, 3 August 2025
Superb