The Volare Ascend Hotel Collection

This is a beautiful hotel near the beach. I love it! The mini fridge and microwave were a plus. I loved everything about my stay, aside from the fact that I was charged twice for the room. Hoping that's just some sort of extra thing they do to hold the room, and that the charge will come off soon, but it's still a big inconvenience since it's a lot of money.

Liked: Hotel was beautiful and clean.
Disliked: I was charged twice for the room. I talked to the front desk and they say they only charged me once, so I don't know what happened. If the second charge doesn't get reimbursed back to me soon I'll need to dispute it with my bank.

This was a very nice hotel. The desk staff was very friendly and helpful. Our room was clean and the bathroom was as well, with lots of towels. Our room window was facing the freeway which another reviewer said was loud - I did not hear a thing. We took a Lyft to a concert we were attending at Doheney Beach - the patio out front was super nice in waiting for that Lyft with nice comfortable patio furniture. We went to two local bars right around the corner within walking distance. One had a great live band , the other had an awsome patio with a huge firepit and great food. We walked down the street in the morning to Starbucks. Didn't get a chance to check out the pool or explore the town better but from what I did see I would highly reccommend. Price wasn't too bad either.

Exceptional

Exceptional

Superb

Nice

Liked: Great customer service . nice location. quite hotel . recommended
Disliked: N/A

Superb

Liked: Friendly front desk, quiet in spite of location on freeway side of building. We will definitely be back!
Disliked: In the last month I reviewed all reviews extensively, noticed awhile ago the swimming pool closed for maintenance... surprised that was still the case--closed the first week of June. Also, I meant to let the front desk know: the hot water at bathroom sink was extremely hot, a child would definitely be harmed with extremely high temperature. I do want to know when all hotel renovations will be completed.

Good

Disliked: No restaurant or bar. Expected more of ocean view

Very good

Disliked: Location

not impressed

Liked: the location was good
Disliked: technology was lacking. only had swipe style CC reader. no in room USB charger. parking was nearly impossible- super tight. style was dated

Spacious room in an excellent...

Liked: Very spacious room. Nice, upgraded bathroom. Location is excellent, parking is complimentary, which was a nice surprise. Good choice for people who want some privacy. Soundproof sliding doors. Very good value.
Disliked: Real blackout curtains would be nice, existing lining curtains are full of holes. Daily cleaning is very random, some days it was forgotten. Pillows are not the best. I wish they offered breakfast, that would elevate the experience.