The Volare Ascend Hotel Collection

This is a beautiful hotel near the beach. I love it! The mini fridge and microwave were a plus. I loved everything about my stay, aside from the fact that I was charged twice for the room. Hoping that's just some sort of extra thing they do to hold the room, and that the charge will come off soon, but it's still a big inconvenience since it's a lot of money.

Liked: Hotel was beautiful and clean.
Disliked: I was charged twice for the room. I talked to the front desk and they say they only charged me once, so I don't know what happened. If the second charge doesn't get reimbursed back to me soon I'll need to dispute it with my bank.

This was a very nice hotel. The desk staff was very friendly and helpful. Our room was clean and the bathroom was as well, with lots of towels. Our room window was facing the freeway which another reviewer said was loud - I did not hear a thing. We took a Lyft to a concert we were attending at Doheney Beach - the patio out front was super nice in waiting for that Lyft with nice comfortable patio furniture. We went to two local bars right around the corner within walking distance. One had a great live band , the other had an awsome patio with a huge firepit and great food. We walked down the street in the morning to Starbucks. Didn't get a chance to check out the pool or explore the town better but from what I did see I would highly reccommend. Price wasn't too bad either.

New management making us feel...

Liked: Updated bathroom was new and as always, exceptionally clean. I've been a customer for 10 years at this location and have never been disappointed! My family lives close by and I am a weekender visitor several times throughout the year, every year. The Volare has always treated me like a home away from home.
Disliked: In the past, they had wine glasses available to use in the room instead of plastic cups. It was always a nice touch upon request at the front desk. I also really miss the continental breakfast in the gorgeous piano area. Wish they'd bring it back.But there are excellent restaurants within 1 to 2 blocks.

Good

Liked: Good value and close to downtown.
Disliked: The staff did not allow us to check in an hour before the prescribed time although the hotel looked empty. The rules seem too rigid.

Very good

Liked: Location excellent
Disliked: The air conditioner

Met our expectations

Liked: Location & price
Disliked: No pool

Good

Great Location Comfort Great Staff

Very pleasant

Liked: Not too far from beach and restaurants. Pretty building. One side backs up to highway other side faces ocean in the distance.
Disliked: We looked for specifically for a place with pool and jacuzzi and booked there for that. When we got there they were both out of service.

Exceptional

Poor