The Village Surry Hills

Exceptional

Liked: Clean, comfortable
Disliked: The check in was clunky, so i called to ask what i could do about checking in as i easnt able to get there physically. The staff member told me that reception was 24/7 so I could check in when I got there. However this advice was wrong and the staff re-booked my room. That, to me was not right, particularly as I paid.

Quiet comfortable room in a...

Liked: I stayed in a private queen room, and alhough I was told that there were no towels and toiletries that must be for the dorms, as I had both. Toiletries and towels supplied and room air conditioned. Room was quiet and comfortable. Good kitchen for backpackers, and I believe there are organised activities. Huge TV screen and you can use your own apps. Location is handy for Central Station and was able to find a Lebanese and Indian restaurants five minutes up the road. Seemed safe enough early as there was a show on at the Grand Electric next door. Staff were friendly but didnt know some local information in regards to restaurants locally. Maybe an information folder would be good.
Disliked: I was on the top floor and there were a lot of stairs, if you are young and fit you will get your bags up there Ok, otherwise may be a bit of a struggle. Everything very technological, thought I had checked in through app, but apparenty I could not do that for my room. TV was very techno as well so could not work it. Younger people more technologically savvy would have no problems.

Exceptional

Exceptional

Liked: What struck me right away was the warm welcome upon my arrival. I felt like an important guest — we had a little chat, and then they walked me to my room, even asking if I needed help with my luggage.The rooms are really cozy and clean; I slept wonderfully.After a long trip, I was also able to stretch out in the gym inside the facility. They even organize Pilates classes!I’ll definitely come back next time I’m in Sydney :)

Great location, great atmosphere, I...

Exceptional

Liked: very awesome liked it very much
Disliked: i don’t know

Poor

Worked well for me. like...

Liked: Great friendly staff in a good location for my needs. pretty good well equipped kitchen, Beds didn't creak and slept well.
Disliked: Couldn't use the Laundry as I don't use my phone for finance.

Exceptional