Wonderful helpful staff but disappointed...

Liked: The location. The staff. The bar area
Disliked: The bedroom facilities not as advertised. The bed was uncomfortable so we moved rooms. Very tired looking decor. Carpet on stairs going threadbare. The food.

Superb

Fast and easy check-in but...

Liked: Good customer service, and was close to a client site I needed even though it is very remote.
Disliked: Wi-fi connection was awful.Temperature control was poor, no air conditioning and had to use a window which was very clunky to use - there was a large extractor fan outside too creating a large amount of noise. Overall difficult to sleep in the room I was given (room 11) and I only stayed for sleep for workCarpet and bathroom extremely outdated, chair at desk very low to sit on, shower temperature continuously fluctuates making it too hot at times...

Superb

Superb

Ok

Disliked: Hoe on the picture ur made to belive ur booking a room with a stand free bath and 2 rooms we booked superior room thinking we would possibly gey the room shown In the picture verry odd and upsetting

Pleasant

It was ok not as...

Liked: I liked the breakfast
Disliked: When I checked in it looked like the hotel was closed no atmosphere whatsoever

Superb

Liked: Everything was wonderful. It began with a shy introduction of ginger carrot soup, welcoming smiles, and a comfortable check-in. The room was so welcoming that I felt instantly at home. Staff were naturally helpful and friendly.. The location was so pretty and relaxing in a leafy village next to a stream. Idyllic setting, walking distance to the village, Viaduct, and other families. There are so many great attractions within a short drive too.
Disliked: Nothing I didn't like except the stay was too short