The Vic Ascend Hotel Collection Guest Reviews
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Patricia, Lynden
Very nice for what we needed. Price was excellent. We would definitely stay there again.
Liked: Room was small but nice and clean. Breakfast was very nice. Hotel staff were great.
Maxine, Qualicum Beach
Liked: Great location. Friendly and helpful staff.
Disliked: Bathroom smells. Need to change shower curtain in between guests. Use a little bleach on the floors.
Dariusz Thu, 24 July 2025
Fantastic
Liked: Very big rooms. And CLEAN FANTASTIC ROOMS
Nielsen Tue, 22 July 2025
Not recommended for long stays,...
Liked: Pool was nice and clean, although pool towels were lacking at times.
Disliked: There for 2 weeks and their policy is do a deep clean on the room (vacuum, sheets) only every 7 days. The carpet became dirty, even though strict shoe removal practices. Asked for extra cleaning but didn't always receive it. Bed sheets not replaced and they tried to make the bed but very sloppy. Additionally, two day of the 14 they did not enter room at all. Hallways smelled of cigarette smoke. Bar attached to hotel attracted some drunken people in parking lot at night. Not a nice feeling.
Lanita Thu, 17 July 2025
The hotel would be okay...
Liked: Bed and pillows and linens are very comfortable . Location good for my needsThe new breakfast restaurant is good , staff great
Disliked: Coffee machine was broken and has horrible non dairy creamer . Air conditioning unit extremely loud and comes on intermittently , waking me up. Walls are thin and guests noisy Industrial toilet paper dispenser
Anonymous Wed, 16 July 2025
We actually went back to...
Liked: The staff were the best. Went aboveboard to ensure our room requirements were met It's clean, comfortable and is a great location to go for a walk and to reach downtown.
Disliked: I contine to encourage the hotel to make more renovations, redecorating, for instance new baseboards, finishes, having a larger area available for a few more washers and dryers for guests to use. This is helpful for families. etc. traveling.
Anonymous Tue, 15 July 2025
Average but not dying to...
Liked: Staff is friendly.
Disliked: Rooms and washroom always have odor.. corners on the washrooms are dirty. Would visible in the shower area. Not pleasant
Mufford Mon, 14 July 2025
Very good
Liked: Location was great.
Disliked: Not enough counter space for toiletries.
Tai Mon, 14 July 2025
Superb
June Mon, 14 July 2025
Superb
Naureen Wed, 9 July 2025
Exceptional
Anonymous Mon, 7 July 2025
Front desk was very kind...
Liked: The location is perfect to move anywhere
Disliked: Poor cleaning brought us down