Passable

Disliked: No windows in my room. Room was dark. Corridor of hotel was very loud can hear people walking on the hardwood floor. Also constantly heard the HVAC making loud mechanical noise.

Good location if you want...

Liked: The staff at the front desk really tried. The roof top was good for a lunch. Coffee and muffins in the morning were nice. They seemed either short on staff at times, or it was uneven in service. You could walk to the water park easily. When my first room was agreed to be unacceptable to stay in, they agreed to move me into another.
Disliked: No-one helped with my bags into my room which required going down stairs, across the street and up two flights into their other building... with no elevator. My first room was truly not acceptable. Clumps of hair and gunk left behind, the bathtub looked old and unclean, beaten up bathroom vanity, the room was much much much tinier than advertised, with only a view of about 10 huge HVAC units, beaten up hallway rugs, it felt really old and unclean. The second room across the street was better, but still- light bulbs missing in the bathroom, battery needed in wall keypad, the bathroom was pretty difficult to maneuver... it was very tiny. Also, you can not hang a short dress in the only closet in the room, it wasn't long enough. Upon leaving we watched the bellhop help another couple into their car with their bags, then watch us as we struggled to get our bags into ours.

Good

Exceptional

Very good

Liked: Beautiful hotel, nicely furnished with a great art collection. Staff was fabulous and the rooftop bar was great fun.
Disliked: No window in my room. No coffee either.

Superb

Disappointing

Liked: Location
Disliked: Bathroom door wouldn?t close. No anti-slip pad in tub. Light on make up mirror out. They double charged me and I had to correct it two days in a row.

Superb

Liked: Location
Disliked: Staff was almost non existent and seemed bothered by guest interactions, room was filthy, had to clean dust, lights were out, bug infested (killed 12 first night) and woke up to room smelling of cigarettes. Place used to be great not so much anymore