Americas Best Value Inn Billings

We did not stay in...

Liked: No lounge, no restaurant, no casino, no service, reservation clerk was stoned, apparently a drug deal going on in the lobby. My reservation was cancelled please refund my booking!
Disliked: The reservation clerk not stoned, the restaurant has been closed for over a year, the casino open the lounge open. Please refund my booking, reservation was cancelled.

Disappointing

Liked: Staff were very good and helpful
Disliked: No hot water first evening and the following morning and at other timed it was too hot and couldn't be regulated. Management refused a partial refund.

Good

Liked: Good area for dining and close to freeway.
Disliked: Not hot water.

Double check your room upon...

Liked: The evening clerk was phenomenal
Disliked: There was no shower curtain, and there was a dirty towel on the back of the bathroom door. The clerk in the morning was rude.

Won’t go again

Liked: The price
Disliked: Air conditioner didn’t work, no hot water in bathroom, and guest shooting fireworks on the property late at night

Poor

Liked: Honestly? Nothing
Disliked: Where do I start? First of all, we get into our room and there's no trash can, no hot water, and then no soaps at all in the room (more so for hand washing), no wash cloths, the air conditioner didn't blow any cold air the hallway was colder than our room was also!! This room smelt terrible when we walked in had to use my body spray to make it smell a little better. Next, we had to do laundry. The little vending machines didn't offer any type of 1 load laundry soup so we had to go out to get our own. And upon returning only 2 washers were able to be used the other 2 were broken. Then the TV. This TV was slow as hell, the TV also had (be it a small one) but a nick in the LCD where it wouldn't show any picture just a white mark, it's an Amazon fire stick TV and just trying to scroll to a channel? Took 10 minutes for it to load and half the channels didn't work. This place over all sucked of it wasn't for the fact that we needed to stop as one of our passengers wasn't feeling well we wouldn't have at all. 0/10 don't recommend

BAD PLACE TO STAY

Liked: You better take that off from your listings the Americas Best value in Billings Montana. It is so bad says they have an outdoor pool well they didn't have that either said it had a restaurant and small casino well that was all closed off you can use it we didn't get the type of reservation we requested because they said they didn't have those type of rooms they had one hell of a time checking me in for the second room I booked with you said they had no record of it and to prove that I had it and that I paid for it and I haven't seen my credit card statement yet but it sounded like that they had to charge me $5 more then what was on your listing. This hotel is good only for Workman are staying in the area working and need a place to stay for a week or a month not the common ordinary traveler we hadn't got in there late I would have canceled my reservation got a refund and found somewhere else to stay don't ever send any other tourists there
Disliked: We didn't like anything there they just have a coffee pot in the morning and when I went to get a cup of coffee there wasn't even any in there and nobody around to talk to

Poor

Liked: Nothing piticular, everything was pretty much OK but not good
Disliked: There was no trashcan in the room (224) and the AC didn't work

Poor

Disliked: There were pets in non pet areas. That barked Insessantly when anyone walk walked by. The bathroom was not clean. No extra lock on the door. The furniture had holes. Lamp shade was dented/had holes. No screens on the windows. Holes in the walls where something once was attached. Ants everywhere.