Exceptional

Liked: We stayed just for one night . Breakfast was amazing, fresh fruits, croissant was fresh , coffee very nice, eggs was cooked perfect. Dinner was exactly like in restaurant . Service was excellent five stars Bed was super king size very comfortable , shower and bath was clean and nice, I had perfect mini holiday :) we was enjoying spa as well , 5 stars as well :)

Outstanding experience

Liked: We came for our anniversary and the hotel made our experience very personal, greeted with a complimentary upgrade. Restaurants within the hotel were amazing, friendly staff, great food and fantastic atmosphere. The spa and massage treatments were fantastic. Brilliant location.

Good stay despite misleading info

Liked: Breakfast was good! Even though you had to pay extra for a hot breakfast!
Disliked: 4 days after checking out of the Varsity Hotel, they are still holding onto my incidentals deposit and this remains pending. Was ensured it should take a couple of days after check out to have the deposit cancelled. Contacted Varsity and they said it?s going to take a further couple of days. This isn?t their money to hold onto if it hasn?t been used!

Superb

Escape to Cambridge

Liked: Location, valet parking, helpful staff and great view from the roof top restaurant.

Exceptional

Good

Liked: Wonderful room, great location.
Disliked: Roof garden closed for winter !!

Got a bit lost as...

Liked: On time Superb lovely friendly service , we will be back Kevin the Manager what a nice guy nothing was to much ask . My partners birthday outstanding service in theses difficult times .
Disliked: Nothing to complain about . Service with a smile

Exceptional