The US Grant A Luxury Collection Hotel San Diego Guest Reviews
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Write a review
Alessandra Mon, 23 June 2025
Won't be coming back again.
Liked: The bedrooms were nice.
Disliked: The staff aren't helpful; why is it that I can't get assistance to have items brought up to my room? This is a 5 star hotel without a 5 star service.
Anonymous Mon, 2 June 2025
Superb
Ahmed Thu, 29 May 2025
Good
Jody Sat, 26 April 2025
Very good
Jennifer Sat, 19 April 2025
Exceptional
Jinyue Sun, 30 March 2025
Good
Wes Mon, 10 March 2025
Exceptional
Oriana Sun, 16 February 2025
Great until I realizedi was...
Liked: Beautiful and clean
Disliked: You guys charged me $384 when I had already paid $422 on booking.com
John Fri, 7 February 2025
Disappointment
Liked: Central location in dead downtown
Disliked: One of the worst 5-stars stays ever! EXTREMELY expensive but not worth it one bit. Tired decor. Locked doors for the street so impossible to get in, had to ring a bell. Was given the wrong room (two singles when a king size was ordered) but they could not give us the right room even after half an hour discussion with manager, since they said it was fully booked (even though on their homepage they ad availability for the said room type) minbars in rooms but they were empty! No turn down service even if that was supposed to have been. Went down to the bar, tired and dirty and nothing (except the price, over 900$ for one nights stay) says 5 stars of this tired hotel. Do NOT stay here
Gloria Sat, 1 February 2025
Nice Stay
Liked: Excellent location, and the hotel is very comfortable. The room is impeccably clean, maintained twice daily, and the restaurant is fantastic with terrific staff..
Disliked: We experienced an inconvenience with the overnight staff as they lock the restrooms at midnight and do not allow access. The lady at the front desk on a couple of nights was very rude when we asked her to unlock the restroom for us, and she refused in an unfriendly manner. This situation is completely unreasonable.