The Tremont House Galveston a Tribute Portfolio Hotel

Superb

Not much to mention for...

Liked: Cleanliness
Disliked: Room was too close to the elevator

Exceptional

Liked: The decor, historical architecture, and proximity to the port.
Disliked: No complaints. Everything was great!

Focus is on Ghosts and...

Liked: Elegant
Disliked: I didn’t feel safe just a few blocks from the hotel

Superb

Liked: Bars were nice, most of the staff were great, location of the room was great. Location of hotel is exactly what I wanted with walking distance to the Strand and easy to get to the beach.
Disliked: Valet staff were really not friendly or helpful from our first check in to getting on the app to getting the cars. They said to download an app and that they weren't associated with the hotel-humm, not helpful really but we did add another app to our phones. I'd suggest the hotel really look again at this company and these people as they never were happy, never were nice. The valet runners/driver's themselves were all great-helped with moving around golf clubs, luggage etc.

Never…never stay

Liked: Staff
Disliked: Went to check in @4pm room not ready ! Payed $329 plus $39 parking and room not ready at 4pm ! Went back 4.25pm complaining and they checked me in ! Lobby bar / restaurant under staffed . Ask to speak to manager and was told no one available ! Will never stay at Tremont hotel again !

Exceptional

Liked: Staff was very helpful and friendly. At front desk & Restaurant & luggage & valet.

Exceptional

Superb