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AustraliaThe Townsend Hotel Guest Reviews
Overall Average Score:
Wonderful (4.55 out of 5)
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Boo Sun, 21 November 2021
Very good
Roger Sun, 14 November 2021
Exceptional
Joseph Sun, 24 October 2021
Exceptional
Susan Mon, 20 September 2021
Enjoyed the room, talking to...
Liked: ordered room service and food was awesome. Most of the staff was friendly and welcoming, especially bellman, car service and the housekeeper!
Disliked: The front desk was a little annoying. The three times I was there, I had to wait for the four employees standing there conversing to finish up their chat to help me. Then they asked, "can we help you?" as if I was just standing there for fun. Literally felt very ignored, I hate that. They totally saw me and just took their sweet time to address me. Not a good look.
Brittney Tue, 14 September 2021
terrible experience
Liked: everything except how I was treated by the staff. my room had dirty sheets, but other than that it was beautiful.
Disliked: the staff.
Samer Sun, 22 August 2021
Superb
Jordan Fri, 30 July 2021
Superb
Michael Sun, 25 July 2021
Exceptional
Marie Tue, 29 June 2021
Exceptional
Friedrar Sun, 20 June 2021
Elegant
Liked: The hotel prides itself in service and the property is quite lovely. If you want to feel special then this is your place.
Disliked: Staying here is not for the cost conservative traveller. Many of the guests are business folks or attending weddings/graduations.
