The Townhouse Manchester Guest Reviews
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Write a review
Harry Mon, 4 December 2023
Central, safe, good restaurant
Liked: Location is great, beds are big and comfey, I think I got this on a discount offer for about £50-60
Disliked: Last time I stayed I made teh same booking and got a bigger room with a bath, the bath was the reason I made the booking (and the discount, obviously)
Kieran Sun, 3 December 2023
Disappointed in no single occupancy...
Liked: Great location
Disliked: Nothing
Janet Sun, 3 December 2023
Superb
Liked: Not far from rail station, close to city centre, good breakfast, comfortable bed, nice bathroom with bath and even though it was on busy road it was quiet.
Disliked: Nothing
Anna Sun, 3 December 2023
Very good
Enid Sun, 3 December 2023
Very enjoyable
Liked: Friendly staff
Disliked: Mix up with the room but they did supply twin room later
Dan Sun, 3 December 2023
Good
Charlotte Sun, 3 December 2023
Good
Andrew Sun, 3 December 2023
Very comfortable and pleasant place...
Liked: Very clean and comfortableHelpful staff
Disliked: Nothing
Dwight Sat, 2 December 2023
Probably wouldn’t stay again.. good...
Liked: Upgraded to a suite. Services were good. Only stayed for the second night rather than the full 2 nights but from what we got of the hotel, it was good. Breakfast was buffet style with lots of different options.
Disliked: After a 2 and a half journey into Manchester we were informed by a member of staff that they had overbooked the hotel, but, we were also informed that there was a burst pipe in the room by the manager and then another member of staff informed us that it was due to ongoing maintenance work….. still not sure what the reason was. The manager was quick on the case and booked us into a hotel across the road, personally taking us there; the services here were fine, although, we felt as though the room offered to us was not up to standards with the room we had booked at the town house (executive king room).. nevertheless, we enjoyed our stay here.. when checkout came at 11am we went back to the town house to hopefully check into our room but there was still no room for us, we were informed the manager had kindly upgraded us to a suite. We were then told we would receive a phone call for when the room was ready, so we left the bags behind and changed our plans for the day to meet the needs of the hotel….? We received the call about 2pm to say our room was ready; inconvenient yes, did it ruin our stay? No. The suite was more or less the same as the room we had originally booked, there was just a living room aswell. We aren’t one to complain (we never because who wants to deal with that) but communication between management and staff seemed off.. services were good but to save hassle in the future, we wouldn’t stay again.
Corey Sat, 2 December 2023
Exceptional
Liked: Immaculate rooms, reception was lovely and staff were very attentive
Disliked: N/A