The Tower

It was alright

Liked: Room was small
Disliked: Room was stuffy no air conditioning

Weekend away.

Liked: The staff were friendly and helpful. Great location. Lovely view over St Katherine's Dock.
Disliked: No air conditioning although advertised. Mould on bathroom tiles and rust off the shower handles when I showered.No plug socket near to the bed (needed for sleep apnea machine).

Bad

Disappointing

Liked: LocationShower
Disliked: The equipment in the room was very 1970s. The TV only half worked. 3 of the main plugs were faulty/ not working , so recharging phones etc was difficult.

Would recommend position of hotel...

Liked: Position. Wonderful view of the bridge and close to Tower of London and River cruises. Restaurant attached to the hotel was lively and food good. Staff in restaurant very attentive.
Disliked: Bar fridge wasn’t operational. Didn’t want the booze but somewhere to keep drinks cool in summer would have been nice. Lifts in the morning were a challenge. Some staff friendlier than others. Cost of breakfast was too high, so opted out of that. Also needs one of those info folders etc in the room to tell you about opening hours of Tower, how to get extra channels on TV etc.

Amazing hotel

Liked: Staff were amazing very polite gorgeous hotel amazing location and views

Views striking, hotel clean and...

Liked: The friendly staff and location were the highlights.
Disliked: Listed in the hotel room amenities was air conditioning and a coffee machine, there was neither. Trying to sleep in a room with 26 degree heat being blown at you by the non working air conditioning system was very uncomfortable. When I reported it to the desk they said there was no air con in the hotel so why list it in the room amenities.

Exceptional

Liked: Hotel, location
Disliked: The restaurant food, not much variety.

Poor