The Tower Guest Reviews
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Write a review
Christina Mon, 7 July 2025
Dated, shabby hotel in need...
Liked: Great location. Beautiful views.
Disliked: It was 30 degrees in London and the hotel had no air conditioning! Needless to say, it was impossible to say in the room. I was given an old-fashioned fan which did absolutely nothing to make conditions more bearable. The room was small and dated with very old furniture and frayed carpets. The shower looked cheap and the bath was stained whilst the taps were placed so far back from the sink it was impossible to place your hands or a toothbrush under the running water properly. Overall, a really dated, terrible hotel in urgent need of an upgrade.
Julia Mon, 7 July 2025
Great location bad food
Liked: Location and comfort
Disliked: The upper floor restraunt
Joanne Mon, 7 July 2025
Exceptional
John Mon, 7 July 2025
Without the air conditioning problem...
Liked: The view from the hotel window was great
Disliked: The air conditioning was appalling. On the day we arrived London was hot. The air conditioning in the room sat at 28.5 degrees, increasing to 29 by midnight.All attempts to change it or turn it off failed.By the third day the temperature had fallen to 25.Needless to say , trying to sleep was a nightmare.Also, prior to our arrival, we received three emails offering a room upgrade. However that would come at a cost of £96 a night.
Alvaro Mon, 7 July 2025
Location good / Cleaning so...
Liked: The location is very convinience
Disliked: Restaurant
Debra Mon, 7 July 2025
Exceptional
Liked: Excellent
Hidetoshi Sun, 6 July 2025
best location
Liked: location and service
Disliked: toilet is not perfect
Amanda Sun, 6 July 2025
Fabulous stay,great staff all round,yummy...
Liked: My Daughter & I stayed here to celebrate her birthday & finishing exams.The staff were very welcoming & I had mentioned her birthday so upon arrival to our room there was an ice bucket of soft drinks & a chocolate & raspberry torte with ‘happy birthday’ on it which was a lovely touch!
Disliked: The only thing I’d say & only minor was that there wasn’t a fridge in the room which wasn’t the end of the world but it was so hot outside that it would’ve been nice to put our drinks & water in one!
Georgina Sun, 6 July 2025
It did the job but...
Liked: Bed was comfortable.
Disliked: We were told the hotel had air conditioning (it was a hot day) but it wasn't working, and when I asked at Reception they said that they would send someone to fix it. It turned out in fact they were renovating all the air conditioning so we were not told the truth.
Buyisiwe Sun, 6 July 2025
Exceptional
Liked: Room
Disliked: View of the tower bridge