The Tower Guest Reviews
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Write a review
Sally Thu, 8 May 2025
Good
Liked: Good location for stay pre London marathon
Disliked: Poor communication skills at reception
Candice Thu, 8 May 2025
Would definitely stay there again.
Liked: Great location!
Disliked: Construction
Bigmidy Thu, 8 May 2025
Cracking hotel in London
Liked: Location. View. Complimentary drinks. Friendliness. Loads of lifts.
Jade Wed, 7 May 2025
Superb
Hayley Wed, 7 May 2025
Very good
Sara Wed, 7 May 2025
A good stay for 1...
Liked: Great location
Disliked: Room not readyOnly 1 towelHousekeeping didn’t answer phone
Frances Wed, 7 May 2025
I have stayed here on...
Liked: Had a lovely meal in the restaurant. Reception staffwereall very helpful.The room was a good size and very clean.
Disliked: Had a bubble bath and when I pulled the plug out water came from a small grate in the floor and flooded the bathroom. I went down to reception to report it, the lady said she would send a maintenace man, told her I justwanted to chill and how long would he be. Half an hour later he still hadnt arrived so went down again. Said I wanted to change rooms but she said there wernt anymore.Went back to the room to find the maintenance man had arrived. He came in, took one look and said he couldnt mend it but some more contractors were in the building. It was 8 30 pm by this time so I went back to reception and she upgraded my room to a view of the tower bridge. By the time everything was sorted, case packed and moved it was too dark to see the tower bridge|!The room she moved me into had a large wet patch of water on the carpet outside the bathroom, which had been there a long time as the room smelt awful. Mentioned all these things to reception when I checked out next morning and they just offered me a free upgrade when I stay again.I
Tracy Wed, 7 May 2025
Very good
Liked: Fantastic location for the VaticanGreat reception and restaurant staff
Jennifer Wed, 7 May 2025
My first choice hotel in...
Liked: I was Guest of the day! Upgraded to a better room with free minibar, bathrobes and slippers and complimentary bottle of wine! The bed was so comfortable with crisp clean bedding. The room was very quiet. Everything was spotlessly clean. This is my go to hotel whenever I'm in London, fantastic location and always lovely staff and great value for money.
Disliked: Nothing
Karen Wed, 7 May 2025
Exceptional