The Thompson Hotel

Thoroughly enjoyed our stay at the Thompson Hotel. Everything was clean. Hotel was a short walk to the concert venue and restaurants. Great stay. Will go back for sure.

Liked: Hotel was clean. Staff was friendly and prompt to check us in and out.
Disliked: Nothing.

Stayed at this hotel because we were going to a concert at the Sandman Centre. Not a bad place for the price. When trucks go by they make your bed vibrate which is kinda funny. Bed was comfortable and the bathroom was spotless. The staff were friendly but you had to get their attention first. We requested early entrance for breakfast (5 minutes) as my boyfriend had to leave for work at 6:30 when it was supposed to open. We knocked on the door and no one was inside. He left with no breakfast. Later the desk clerk told me I should have come to the front counter and they would have let us in. You have to pay for parking and there is no sign telling you there is an alley entrance and I nearly ripped my boat rack off. Overall, for the price we paid it wasn't bad.

Liked: The hotel is very clean and the staff were friendly but you had to get their attention first. The room was comfortable and the bathroom was spotless.
Disliked: The breakfast didn't open at 6:30 and my boyfriend had to leave at 6:30 and thought he could grab a pastry or toast to eat on the way to work. Had to pay for parking and took my vehicle under the overhang and almost ripped my boat rack off. There should be a sign letting you know there is an alley entrance.

Wasn't at the hotel very much but was nice and the staff was friendly. Would recommend this to others.

Liked: The customer service.
Disliked: The view was just OK.

Superb

Liked: Staff were great. Very helpful and polite. Room was a great size and beds very comfy. Embers brewhouse next door has amazing food

Exceptional

Very good

Exceptional

Liked: Had to change rooms due to how far my husband had to walk and there was no problem very accommodating and kind
Disliked: Small parking lot very crowded

Pleasant

Perfect for what we needed.

Liked: Friendly staff, easy check in. Good parking. Quiet, comfortable room. Great that we were given interconnecting rooms.
Disliked: N/A

Super, comfortable, clean, friendly hotel....

Liked: The welcome at the hotel from the reception staff was really good. We were given a really well appointed room. Spotlessly clean and spacious.
Disliked: Everything was good.

Very good

Great staff and great value...

Liked: Friendly people (the girl in the breakfast room was lovely), our grandkids loved the arcade (though a couple of games did t work) and the room was great.
Disliked: The pool could have been a tad warmer.