Stayed at this hotel because we were going to a concert at the Sandman Centre. Not a bad place for the price. When trucks go by they make your bed vibrate which is kinda funny. Bed was comfortable and the bathroom was spotless. The staff were friendly but you had to get their attention first. We requested early entrance for breakfast (5 minutes) as my boyfriend had to leave for work at 6:30 when it was supposed to open. We knocked on the door and no one was inside. He left with no breakfast. Later the desk clerk told me I should have come to the front counter and they would have let us in. You have to pay for parking and there is no sign telling you there is an alley entrance and I nearly ripped my boat rack off. Overall, for the price we paid it wasn't bad.

Liked: The hotel is very clean and the staff were friendly but you had to get their attention first. The room was comfortable and the bathroom was spotless.
Disliked: The breakfast didn't open at 6:30 and my boyfriend had to leave at 6:30 and thought he could grab a pastry or toast to eat on the way to work. Had to pay for parking and took my vehicle under the overhang and almost ripped my boat rack off. There should be a sign letting you know there is an alley entrance.

Wasn't at the hotel very much but was nice and the staff was friendly. Would recommend this to others.

Liked: The customer service.
Disliked: The view was just OK.

Liked: Room was great. Pool and games room alot of fun for my kid. Lots of decent restaurants nearby.
Disliked: Exterior needs alot of TLC and a presence outside to discourage loitering. The breakfast wasn't much but there are other options nearby.

Liked: Clean modern room, comfortable bed. New bathroom fixtures. Real coffee cups, real glass glasses.
Disliked: The chair cushion had been destroyed by being overloaded. The bathroom had had a flood, and the paint above the floor was bubbled and pealing. There was no shampoo. The breakfast was worthless.

Liked: Quick and easy checkin and checkout. Front staff was accommodating and outgoing.

Liked: The front desk staff was very nice.
Disliked: The carpet in our room was not vacuumed. The bathroom was not perfectly clean. The hotel is rated 3 star, but it did not feel like a 3 star hotel at all.

Liked: Staff very accommodating
Disliked: No