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UKThe Tennessean Personal Luxury Hotel Guest Reviews
OVERALL AVERAGE SCORE:
EXCEPTIONAL (4.7 out of 5)
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| 0.3 miles from Knoxville centre |
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Yvonne Thu, 20 June 2019
Exceptional
Nimu Mon, 17 June 2019
Exceptional
Liked: good service
good room
Disliked: staff try and be a little too pretentious instead of understated
Elizabeth Sat, 15 June 2019
Good
Liked: Comfortable beds.
Disliked: First room given smelled terrible. Called desk and instead of assigning a new room immediately, instead sent housekeeping w a spray bottle. Housekeeping admitted these rooms were a known issue. While we were given a new room they should have immediately offered that and not assign those rooms until the problem is fixed. Poor first impression. Lots of noise from hall and adjoining door. Fixed with iPhone noise maker app.
Anonymous Fri, 14 June 2019
Exceptional
Vidette Wed, 12 June 2019
Superb
Brian Tue, 11 June 2019
Superb
Udel Tue, 4 June 2019
Great hotel - refreshing difference!
Tim Sun, 2 June 2019
Exceptional
Jose Mon, 20 May 2019
Exceptional
Liked: The rooms were very clean and beautiful.
James Sun, 19 May 2019
Excellent time and relaxed with...
Liked: Overall facility was in excellent condition, excellent location and the concierge was tremendous help!
Disliked: All things were good
