The Tavern at Hale

Would recommend The Tavern at...

Liked: Location was excellent to stay en route to the Lake District. Comfortable, clean room and en suite bathroom. Excellent dinner which was well presented.

Amazing food but accommodation with...

Liked: Room 2 is a lovely big room with great potential but appeared to be midway through an upgrade. We'd willingly return - even pay slightly more - to find a mirror and chair in the bedroom and some pictures on the walls. The lovely modern bathroom just needs and an extractor fan and a hygeine bin.The Tavern is right on the A6 so a lot of traffic noise but we slept well in big comfy bed.We were greeted warmly by a member of staff in the bar, who also served us in the restaurant where the food was AMAZING!
Disliked: Trafic noise!

Passable

Liked: Spacious room, newly refurbished shower room.
Disliked: Right on the main road which is very busy and fast. If you were unlucky enough to get a room facing the road as we were then the traffic noise was deafening . You couldn’t leave the windows open and it was tough to sleep

Racing visit

Liked: The bathroom in our bedroom was exceptional but overall the inn is in need of a rethink in terms of running a business.
Disliked: No staff available if there was an issue early morning. Fire exit open. Nobody there at checkout. Overall the staff were very nice when available but wouldn't stay here again. The decor ( carpet ) looks tired and in need of tlc.

Passable

Liked: The bathroom was finished to a very high standard but if you want a bath just realise you'll need 20-30 mins to fill it plus watch out for that pop up plug in the middle as your bum will catch it and open it on nultiple occasions while bathing
Disliked: The room was pokey, staff made you feel like everything was a chore, food was very mediocre and I'm sure my fish was dodgy (had a smell).The room is SO loud as all the rooms are adjacent to a 60mph busy busy road. I quietens down at about 10pm but then you're awake at around 5am as you have to have the window open due to the heat. Good sized TV thoughI'll definitely not be staying again

Comfortablestay and helpful staff.

Liked: The staff were warm and friendly. Room was basic but very clean and comfortable.
Disliked: The coffee machine and the TV both a bit difficult to negotiate but not important!

Very good

Liked: Staff very accommodating. Nice room, comfy bed. Clean modern bathroom with nice shower.Nice breakfast
Disliked: Significant road noise even with the window shut.

One night stay

Liked: Sandra the housekeeper was brilliant. So organised, helpful and pleasant.
Disliked: Room no. 2 was nice and clean, but overlooked a very busy road which was very noisy till late. Evening menu was a little bit disappointing. Nobody else came into the restaurant throughout the evening. They just visited the pub. Bar manager was nice.

Are you serious?

Liked: The breakfast?
Disliked: What could have been better is the lack of cooperation on your part, Booking.com, to change the dates of our visit because we needed repairs to our vehicle. We gave you plenty of notice to do this, at least ten days and with the agreement of The Tavern, but there was a delaying tactic on your part to prevent us. We note that you have now charged us the total amount due - for nothing - no response to our request - delaying tactics on your part, in order to get our money - for nothing - no opportunity to change the booking - no stay at The Tavern - little communication. So you want feedback. The way that we were treated primarily by Booking.com has been horrible. So yes, we are sure the breakfast would have been lovely had we been there. Anyway, good luck with your rip off business - what a joke.