the swan stoford Guest Reviews
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Write a review
Elaine Sat, 23 December 2023
Third visit, dreadful compared to...
Liked: The meal, very well cooked.
Disliked: The attitude of the management. Being mislead by management regarding the broken heater in the bathroom. Was told it was cold due to the heating just coming on, over 90 minutes later it was still freezing. The manager got the young bar lad to tell us it won't be fixed tonight. The perplex inserted into the broken outer bedroom window that did not fit and had hole in. Nets are filthy. Door handle still broken despite telling staff when we visited 6 months ago. Dirty and cobwebs in corridors. Had to go to reception to get cups for the room. Despite advertised no onion rings on the meal. Six months ago breakfast was included. Manager sitting on soft seating so we had to sit at dining. Chairs. Poor atmosphere too The managers have amended location on booking.com but it's the same place
Maria Mon, 18 December 2023
Good budget stay
Liked: Price
Disliked: Dust
Elizabeth Mon, 18 December 2023
Exceptional
Anonymous Mon, 18 December 2023
Superb
Caroline Sun, 26 November 2023
Superb
Eaglestone Sun, 19 November 2023
Exceptional
Anonymous Tue, 14 November 2023
Exceptional
Anastasia Sat, 11 November 2023
Exceptional
Betts Thu, 9 November 2023
Exceptional
Graham Sun, 5 November 2023
Superb