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The Swan Hotel eeee - 0808 281 2653
The Swan Hotel, Market Place, Southwold -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (834 Ratings)
0.1 miles from Southwold centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
This 4-star hotel is in Southwold town center 656 feet from the beach. It offers free parking two restaurants a butler service and free WiFi throughout. The Swan Hotel compliments many of it's original 18th century features. All bedrooms have a Nespresso machine 40 inch smart TV a wireless speaker and a mini bar. Some rooms feature Apple TV. All bedrooms in the main building have four poster beds and garden rooms have their own private patios and a view of Southwold Lighthouse. Please note that all garden rooms are separate from the main hotel building and found at the rear of the property. The Swan Hotel also accommodates two on-site restaurants The Still Room and The Tap Room which showcases Adnams' beers brewed less than 164 feet away. Our Brewery is a working business located at the rear of the hotel. Southwold high street features a range of local independent shops and the hotel is ideally located for exploring the town and surrounding area. The reception team can book tours of Adnams Brewery and Distillery for residents as well as other local attractions. Please note group bookings of over 5 rooms will be subject to a special cancellation policy.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Bar
` 24-Hour Front Desk
` Elevator
` Cycling
` Heating
` Snack bar
` Beachfront
` On-site parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Wine/champagne
` Outdoor furniture
` Pub crawls
` Key access
` Cashless payment available
` Facilities for disabled guests available
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` Room service available
` Bicycle rental (charges may apply)

The Swan Hotel Guest Reviews

Overall Average Score: 
Wonderful (4.5 out of 5)

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1.5

Poor - 1.5 out of 5

Clive Mon, 25 March 2024

Mixed I'm afraid due to...

Liked: the staff were very helpful and friendly.our evening meal was delicious.
Disliked: We had such a bad nights' sleep due to the air conditioning units coming on at intervals during the night. They were very loud and were on for a considerable amount of time. When we told the receptionist she said the previous occupants had said the same. This was upsetting as surely it could have been sorted out. We were in room 11 and when we went outside we saw he offending air conditioning units under our window. It was my husbands birthday so this was upsetting after a lovely evening.

2.5

Fair - 2.5 out of 5

V Sat, 23 March 2024

Passable

Liked: Breakfast was great
Disliked: Price seemed a lot for the size of room we had. The floor.boards creek a lot so should have asked for a top floor room

5

Exceptional - 5.0 out of 5

Annabel Fri, 22 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

Karyn Tue, 19 March 2024

Perfect break. Just wish we...

Liked: Comfortable. Staff lovely. Room had everything we could need. Well though through accommodation.

4

Very Good - 4.0 out of 5

Tim Sat, 16 March 2024

Very good but service needs...

Liked: Room, food in the restaurant and breakfast. Location excellent.
Disliked: We ate in the bar. The young chap who took our order and also served behind the bar just didn't seem on it! We were the only ones he was serving as we ate early and we ordered olives to have with our drink but they didn't turn up. Also when we wanted drinks later after our meal we had to wait at the bar which was not manned before he reappeared - on one occasion we even had to go to reception to try and get served. Also after our meal we sat in the lounge and were never asked if we were ok or if we wanted any further drinks (despite staff walking by us frequently) which we had to fetch ourselves from the bar (which was a bit of a challenge as per above comment). Also it was noticeable in the lounge that tables were left with empty glasses where residents/customers had vacated but these glasses were not collected but just left. It was these small details which meant an excellent overall score was not justified. On the flip side the service we received from the breakfast team was exceptional.

3.5

Good - 3.5 out of 5

Bridget Sat, 16 March 2024

Nice 3 day get away...

Liked: Lovely friendly staff comfortable bed lovely situation warm great breakfast
Disliked: Limited menu extravagant descriptions of rather disappointing expensive food Menus need a rethink and revamp to live up to quality of hotel

4.5

Wonderful - 4.5 out of 5

Dee Thu, 14 March 2024

We will return !

Liked: Whole experience was joyful and every little detail in the room had been thought about .... oh apart from filling the kettle in the sink - that was challenging !
Disliked: Just a little disappointed by quality of food in the restaurant on Saturday evening .... I am not sure smoked salmon works with a puree... and my cod texture was a little off putting with little taste.. The broth that accompanied the dish was very sweet. However maybe I just chose the wrong dishes .... We still had a lovely time

5

Exceptional - 5.0 out of 5

Ian Tue, 12 March 2024

Great hotel. Great team

Liked: We had a fabulous time being spoilt by the Swan team. The stay was a present to my partner. She said it was the best gift she has ever received! The Swan and I must have done something right!!
Disliked: Bless them. They kept forgetting my morning paper. (Swiftly delivered over breakfast!)

4.5

Wonderful - 4.5 out of 5

Paula Mon, 11 March 2024

Relaxing and enjoyable.

Liked: Lovely hotel, decor, staff and location.
Disliked: Nothing

4.5

Wonderful - 4.5 out of 5

Andy Sun, 10 March 2024

Enjoyable weekend in Southwold with...

Liked: Friendly helpful staff. Great location. Good bar and restaurant. Comfortable bed!
Disliked: Nothing to dislike

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The Swan Hotel Market Place, Southwold