The Swan Hotel Wells Somerset

Good base to explore the...

Liked: The character and location of the property are fantastic. The room was a good size and nice and clean and tidy.
Disliked: Only a couple small points. I had tried to call ahead to ask about parking as I knew it was limited but couldn’t raise anyone on the phone on the few times I tried earlier in the day. In the end we just parked in the public car which is no big deal. We weren’t given much choice of time for breakfast the following morning because it was busy (also fine) but we ended up with a later time and most of the cooked breakfast had gone and when asked was told, what’s there is it. There were other choices but it just didn’t feel overly accommodating.

go and enjoy!

Liked: My fellow travellers were very impressed with how I reached the car park without problems with my rental car :-) The rooms were cosy and quiet. They and the bathrooms were clean, apart from 2 pills we found near the beds. The breakfast rooms with the pannelling is amazing and the food was good. The location is sensational.
Disliked: a bit more hoovering and maybe move the beds while hoovering might have helped, but this is my only down point

Had a pleasant stay, helpful...

Liked: History of building and excellent service from staff
Disliked: Mattress toi hard for me , but more attention to details in room ( bath plug broken , bathroom curtain ripped.one lampshade in bedroom damaged

Great location, VERY friendly staff,...

Liked: Architecturally very interesting
Disliked: Had to go outside for bedroom with steep stairs

Fantastic way to celebrate 30th...

Liked: Had a one night stay midweek to celebrate 30th birthday with my wife. Room was amazing. Evening meal and breakfast in the restaurant were both delicious. Drinks in the bar were also great. Would be happy to stay again!
Disliked: The car park is tight. More a word of caution for other guests than an actual problem. Were more spaces than expected, especially when considering location

Exceptional

Liked: Lovely hotel and lovely room with everything you need. Staff were exceptional, welcoming and friendly. Perfect location for seeing everything in Wells. Will definitely visit again
Disliked: Traffic noise at times can be heard in room

Superb

Liked: Great location and parking a plus.
Disliked: The bar didn't have much atmosphere

perfect relaxed atmosphere

Liked: great stay
Disliked: nothing i disliked

Superb