The Swan Hotel and Spa Guest Reviews
Write a review
Write a review
Emily Sat, 23 March 2024
Good
Liked: Room was large and comfortable. Kitted out for dogs which was great for me and my spaniel. Spa and staff were lovely.
Disliked: Food was expensive for quality. Pool was tiny.
Nicola Fri, 22 March 2024
Excellent,Apart from the xtra £45...
Liked: Clean, beautiful hotel and scenery
Disliked: It wasn’t clear that the outdoor pool wasn’t included in our £400 we paid to stay for two nights. We thought we were coming to stay and getting to use the outdoor pool just not the massages were included. Only got use of the indoor pool
Sara Thu, 21 March 2024
Exceptional
Rebecca Wed, 20 March 2024
Will not be staying again.
Liked: Beds comfy, food okay.
Disliked: Staff were rude, overpriced for what you get. Tried charging us £110 for use of the spa that’s shown on the website upon checkout even though we were never told we would be charged otherwise we wouldn’t have used it. Food was overpriced.
Stuart Tue, 19 March 2024
Great location slow dinner service
Liked: Been here before loved the location comfy rooms friendly staff
Disliked: Dinner service was very slow over an hour wait for dinner, service booked table drinks orders were wrong, changed but another wait, maybe don’t over book!
Dave Mon, 18 March 2024
Had a lovely stay but...
Liked: Great location
Disliked: Room 016 was very tired sash window was filthy and needed painting
Sally Wed, 13 March 2024
Very good
Jamie Wed, 13 March 2024
Superb
Lynda Tue, 12 March 2024
Exceptional
Liked: Lovely staff, very clean good value for money, excellent spa facilities and great location for exploring the lakes.
James Mon, 11 March 2024
Exceptional