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The Swan At Hay eeee - 0808 281 2653
The Swan At Hay, Church Street, Hay On Wye -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
4
HOTEL RATING: 
VERY GOOD
4 out of 5 (1143 Ratings)
0.3 miles from Hay On Wye centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
In Hay-on-Wye The Swan at Hay is positioned between the Brecon Beacons and The Black Mountains. It is an independent hotel with 19 individually designed bedrooms and a restaurant serving classic British cuisine. This listed Georgian building was a former coaching inn and many rooms have large original windows with views across the gardens or stable block. Bedrooms feature flat-screen TVs tea and coffee trays and private bathrooms. The Swan at Hay has a relaxed bistro and a restaurant serving modern British cuisine with original Georgian windows overlooking the garden and patio. The Swan has 2 bar areas and a dining room where guests can choose from the different menus available. The well-stocked bar serves award-winning ales and ciders. Hay-on-Wye has a good selection of boutique shops and pubs. It is only a 5-minute walk from the Offa's Dyke Path and just a short drive from the Brecon Beacons National Park. Free parking is available at The Swan at Hay.

Check-in time: 15:00   Check-out time: 11:00
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1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Bar
` Express Check-In/Check-Out
` Fishing
` Canoeing
` Hiking
` Packed lunches
` Cycling
` Heating
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Horseback Riding
` Restaurant(s)
` Sun Deck
` Non-Smoking Rooms Available
` Wine/champagne
` Fruits
` Outdoor furniture
` Archery
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Kid-friendly dinning
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available

The Swan At Hay Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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4

Very Good - 4.0 out of 5

Caroline Thu, 21 March 2024

Very good

3.5

Good - 3.5 out of 5

Harry Thu, 21 March 2024

Great staff, tired rooms

Liked: Nice staff. Very helpful.
Disliked: Paid extra for one of the deluxe rooms. For the price I expected the standard of the room to be more luxurious, it was nice but overall felt quite tired, especially compared to other hotels I have stayed in for the same price. Overall I think the pictures make it seem nicer than it is, however the bed was comfy and the staff were very nice so it wasn't a negative experience.

5

Exceptional - 5.0 out of 5

Rachel Wed, 20 March 2024

Fabulous destination for a short...

Liked: Bed and room v comfortable. Staff very friendly and welcoming. Breakfast excellent

4

Very Good - 4.0 out of 5

Kerry Wed, 20 March 2024

A pleasant stay, great location

Liked: Really lovely staff. Fantastic location. Room was clean and had lovely views.
Disliked: Breakfast was a bit basic - expensive for what it was. Bacon was too thick, lacked baked beans. When I had the pancakes, the bacon was really thick back bacon - should have been streaky bacon.

4

Very Good - 4.0 out of 5

Anonymous Wed, 20 March 2024

Very good

Liked: We’ve stayed there many times so knew what to expect, and not disappointed
Disliked: Nothing

3.5

Good - 3.5 out of 5

Kate Tue, 19 March 2024

Adequate for two night stay

Liked: Free parking. Good location. Food very good staff extremely friendly and helpful. Pleasant dining room and bar. Garden would be nice in the summer as it was quite spacious.
Disliked: Bathroom small with no shelves to speak of. Paintwork a little shabby in some of the public areas. Pillows felt and looked cheap along with valance skirt on the bed. Only one bedside lamp

3.5

Good - 3.5 out of 5

Lorna Tue, 19 March 2024

Good

Liked: Nice building, comfortable room, and large bed.
Disliked: Sunday evening meal was odd. Identical choice served looking entirely different with different amounts of ingredients. A Caesar salad should have croutons not chunks of white bread.

4.5

Wonderful - 4.5 out of 5

Eamon Sat, 16 March 2024

Perfect village getaway. Highly recommended.

Liked: Breakfast was excellent and very reasonable. The location in the centre of Hay on Wye is delightful. The staff could not have been more helpful and my wife and I had a wonderful time. The afternoon tea was huge, delicious and very reasonably priced. I was particularly grateful as my wife has a bad back and the staff filled a hot water bottle for her back when we were leaving.

2.5

Fair - 2.5 out of 5

Tina Fri, 15 March 2024

Short staffed so didn’t stay...

Disliked: Decor very dated

4.5

Wonderful - 4.5 out of 5

Gaye Fri, 15 March 2024

It worked well for our...

Liked: It was very placed for the town. Staff were extremely pleasant & helpful.
Disliked: Situation

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The Swan At Hay Church Street, Hay On Wye