Exceptional

Liked: convenient to shoping.

Very good

Liked: Accommodated our party of 11 when nobody else could!!

We loved the penthouse pool, open late until 11, very quiet there were only 3 or 4 other people up there with us, the hot tub was amazing! Overall we had a wonderful night there, the beds were extremely comfortable, the bathroom with classy and clean, the mini bar area was very well prepared with anything you may have needed, the tv was large and perfectly located in the room and the service was pretty awesome....Quiet comfortable rooms and great staff would make anyone happy :)

Liked: the room we had was fantastic, we were upgraded from the simple basic room to the executive suite on the top floor....It was all complimentary too as i had mentioned it was our anniversary which was outstanding customer service!
Disliked: I wasn't too impressed that the carpets had not been vacuumed in our room but that was a small detail, otherwise everything else was fantastic

Liked: Location
Disliked: Reservation staff was not helpful.... Cleaning staff left my room open and unlocked for the whole day. Front desk said the Manager would look into it and contact me... it's been four days and I haven't heard anything.

Disliked: Toilet didn't flush properly, duvet was ripped and tucked into the bed (so you couldn't tel it was ripped until getting under covers), there was old pieces of food on the desk and desk chair. Paying for parking is ridiculous, the hotel should pay

Liked: Everyone and everything was great!
Disliked: Paying $31 for parking.

Liked: The downtown location, the quiet room and the comfort of the bed.

Liked: The beds

Good