Pleasant

Liked: Chop is beautiful
Disliked: Our bedroom was extremely cold!!!

Fabulous

Exceptional

Liked: The lobby bar/restaurant is awesome. The location is perfect with concerts and games a short walk indoors away!

Good

Liked: Good place close to Rogers place
Disliked: Parking for a full size truck sucks the valet refuse to park it.

Good location. Hotel needs updating.

Liked: Shower was really good. Location of hotel is excellent.
Disliked: Front desk check-in and check out are very inefficient. Climate control in room hard to figure out. Either freezing or cooking.

Had thought of cancelling our...

Disliked: Pillows were horrible. Whirlpool was cold. Staff at front desk very poor service. First we were given a room that had people already in it. Staff arguing in front of us at front desk . We were then given a room with double beds when we had booked queens. Then waited over an hour for staff to find and clean a room for us to move into. We were then late for our dinner reservation.

Nice to be able to...

Liked: Location walking distance to Rogers Place
Disliked: Checking in took WAY to long. Bed had a big dent in it. Our room right next to elevator - very noisy at times. We were on 16th floor right above main entrance - could hear smokers coughing up a lung or someone loosing their cookies.

Enjoy staying, we will return!

Liked: Convenience of food, drinks and venues.
Disliked: More channels on tv

Passable