Great in all aspects.

Definitely not 4 star

Liked: The bed and the sheets were clean and comfortable. Great location.
Disliked: For a 4-star hotel it was quite outdated. The pool was closed for maintenance and it was not told To Us by staff when we first arrived .then we got to our room we were told it was an upgrade. It was not. You can see light right through the door and hear into the hallway very easily. The bathrooms are visibly dirty and extremely outdated. We didn't even use the shower.

Disappointing

Liked: location
Disliked: wey carpet

Pleasant

Disliked: I was very upset when I discovered that I would be charged full rate because I booked through Booking.com. At the time of booking I informed that I would be attending the JW Convention. There didn?t seem to be a problem with that at the time I booked. But I found out just before the convention I would be charged full rate. Plus, I was told breakfast was not included.

Exceptional

Liked: The bed and location.

Exceptional

Good

Okay

Exceptional

Good

Liked: It?s a good place to stay downtown if you need a place that?s easy to walk to and from. The staff is friendly (friendlier than that of other hotels that we?ve stayed at downtown, which admittedly isn?t a high bar) and efficient and the beds are comfy.
Disliked: The room was a bit on the small side, and the AC didn?t seem to be working that well. Fans in the bathroom also appeared to be either non functioning or non existent, which makes for a muggy room after someone has a shower.