This hotel is one of the finest hotels in the city! Close to everything. The rooms are very spacious and comfortable, literally with all the conveniences of home!

Liked: Pretty much everything! Upon our check in the front desk clerk (Ceasar) was very polite and upgraded our reservation to a suite at no extra cost to us. Special kudos to the doorman who gave us a lovely smile upon our arrival and made us feel very welcome..
Disliked: Nothing.

Fantastic place. Would stay there again in a heartbeat; very nice hotel and the service is great.

What a wonderful experience! When we arrived we were told they had to upgrade our room as there was not a 2 bed room available, so pleased and happy, we were upgraded to a magnificent suite. And the staff went above and beyond to accommodate us, even going so far as to help me fix my costume for an event I was attending that evening. Thank you so very much for making my visit to Vancouver so memorable and beautiful.

Liked: Outstanding!

Exceptional

Liked: Luxurious hotel, great service and delicious buffet.
Disliked: Checking in took time but the staff were great!

Memorable experience

Liked: Excellent, good restaurant, great location, very upmarket. Nice hot tub and pool
Disliked: No water bottles supplied

Good

Superb

Liked: Good location, nice staff and clean rooms.
Disliked: Lack of power outlets, bell desk constantly unattended

Exceptional

Liked: The welcome at the concierge, very pleasant.The staff in the restaurant, great service.
Disliked: The stand alone lamps weren't easily turned off, had to plug them out at the wall. It's nothing major but I must of missed the switch, so they could be labeled.

Superb

Very good

Liked: location

Superb

Liked: Breakfast was good
Disliked: Some days the room is not clean enough

Exceptional