Fantastic place. Would stay there again in a heartbeat; very nice hotel and the service is great.

What a wonderful experience! When we arrived we were told they had to upgrade our room as there was not a 2 bed room available, so pleased and happy, we were upgraded to a magnificent suite. And the staff went above and beyond to accommodate us, even going so far as to help me fix my costume for an event I was attending that evening. Thank you so very much for making my visit to Vancouver so memorable and beautiful.

Liked: Outstanding!

Very good

Exceptional

Exceptional

Very good

Liked: The pool, and bed. Great location!
Disliked: The long wait to check in. I have never seen such a bad experience in my life as an avid traveller. Would not ever choose Sutton again due to that experience and will tell others to not stay as well.

Exceptional

Waste of money and would...

Liked: Beds were okay
Disliked: Overpriced, rooms outdated, no air conditioning in one of the rooms and when we raised the issue of no air conditioning the staff said ?oh we didn?t know, we will make a note for maintenance and too bad this was the price you paid?. They knowingly gave us a room without air conditioning b/c there was a temp fan in room that was louder than a jumbo taking off at YVR

Perfect

Liked: Everything,
Disliked: Nothing

Exceptional

Average stay, not good value...

Liked: well located downtown.
Disliked: The hotel is suite run down. Rooms have no mini bar, the walls are paper thin and AC noisy. Rooms are made up upon request only.