Exceptional

Exceptional location and staff

Liked: Awesome place to say, location is top notch
Disliked: Nothing

Good

Liked: Didn?t get a breakfast. Location was convenient
Disliked: Parking

Very comfortable stay

Liked: Room was very clean and quiet. Excellent valet parking

Good

Will stay there again, great...

Liked: When we got there the staff was very friendly. We had our dog, and they had a lovely dog bed and dish's waiting for her! The room had a wonderful view and was very comfy!

This hotel was very elegant,...

Liked: The location was very central to all things downtown and the Waterfront. Room was very elegant and comfortable. Harbor view was amazing! Staff were polite, knowledgable and kind.
Disliked: Not as many amenities were available as I would expect. I thought parking was included in the booking cost, but it was additional. No breakfast included with stay.

Fabulous

Liked: The food was very good. We had happy hour that was exceptional and the staff were wonderful.The housekeeping was not up to the standard of a hotel of this caliber. Dirty glasses left on the end table or on the desk. Dirty towels left hanging in the shower. Clean glasses not replaced. Other than the housekeeping the rest of the services were exceptional including the staff.
Disliked: The housekeeping.

Another underwhelming hotel experience in...

Liked: The location. The room.
Disliked: Terrible thoughtless service. Truly no effort whatsoever to anticipate a customers needs. And when you express that maybe the service is subpar, your treated that your request for something as simple as bottle of water is excessive. Friendly but incompetent is still incompetent.