The Sutton Place Hotel-edmonton Guest Reviews
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|1.2 miles from Edmonton centre|
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Verified Hotel Guest Fri, 15 June 2018
Liked: The location was great. Hotel is attached to the mall.
Disliked: Parking is very expensive.
Syed Fri, 15 June 2018
4- Elevator doors are too quick. It closes before the second person reached to exit, and you can not operate it without card. So if the elevator goes up and down your partner without the card can not comeback to the same floor. 5- Access to parking is funny- you use different elevator to access it. 6- It takes too much effort to take Strollers or cart to parking because there is narrow space and two doors that are not automatic and have not designed for wheelchair access - so you can open it by pushing button. One person holds the door then second person push the stroller through then first goes to next door to hold it and 2nd pushes it through the second door.
Liked: The Location The Shower
Disliked: 1- Pillows were too fluffy and high - gave me a neck pain 2- Toilet seats are still old whirlpool one - goes round and round 3- Too many extra tables lined up in Hallways
Kevin Fri, 15 June 2018
Disliked: Reservation staff was not helpful.... Cleaning staff left my room open and unlocked for the whole day. Front desk said the Manager would look into it and contact me... it's been four days and I haven't heard anything.
April Fri, 15 June 2018
Liked: Everyone and everything was great!
Disliked: Paying $31 for parking.
Glynis Mon, 11 June 2018
Disliked: No fan in the bathroom which seems to be a problem as the whole room feels damp after a shower. Lack of channels on the tv was an issue as we were travelling with a 9 year old.
William Mon, 11 June 2018
Liked: Comfortable beds
Disliked: Waited in line for an hour to check in. Overpriced for what you get.
Faith Mon, 11 June 2018
Gorgeous hotel in a fantastic...
Liked: The location was perfect to walk to Rogers Place for a concert. The bed was super comfortable!
Disliked: The coffee in our room was terrible. I usually enjoy a cup while getting ready in the am but we couldn't even drink it. I'm really surprised a hotel of this caliber still has those small crappy coffee pots and powdered coffee whitener. I thought just about every hotel switched for those Keurig machines instead
Anonymous Sun, 10 June 2018
Candice Sun, 10 June 2018
Not So Hot About The...
Disliked: I usually have a great stay and the rooms are usually so comfortable, but not this time. My friend and I walked over to the concert and when we got back the air conditioner definitely not working and the room was hot and gross. They supplied me with a portable fan.......
Darron Sat, 2 June 2018