The Sutton Place Hotel-edmonton Guest Reviews
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|1.2 miles from Edmonton centre|
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Rulisa Mon, 13 August 2018
Kristen Fri, 10 August 2018
We loved the penthouse pool, open late until 11, very quiet there were only 3 or 4 other people up there with us, the hot tub was amazing! Overall we had a wonderful night there, the beds were extremely comfortable, the bathroom with classy and clean, the mini bar area was very well prepared with anything you may have needed, the tv was large and perfectly located in the room and the service was pretty awesome....Quiet comfortable rooms and great staff would make anyone happy :)
Liked: the room we had was fantastic, we were upgraded from the simple basic room to the executive suite on the top floor....It was all complimentary too as i had mentioned it was our anniversary which was outstanding customer service!
Disliked: I wasn't too impressed that the carpets had not been vacuumed in our room but that was a small detail, otherwise everything else was fantastic
Verified Hotel Guest Fri, 10 August 2018
Liked: The location was great. Hotel is attached to the mall.
Disliked: Parking is very expensive.
Syed Fri, 10 August 2018
4- Elevator doors are too quick. It closes before the second person reached to exit, and you can not operate it without card. So if the elevator goes up and down your partner without the card can not comeback to the same floor. 5- Access to parking is funny- you use different elevator to access it. 6- It takes too much effort to take Strollers or cart to parking because there is narrow space and two doors that are not automatic and have not designed for wheelchair access - so you can open it by pushing button. One person holds the door then second person push the stroller through then first goes to next door to hold it and 2nd pushes it through the second door.
Liked: The Location The Shower
Disliked: 1- Pillows were too fluffy and high - gave me a neck pain 2- Toilet seats are still old whirlpool one - goes round and round 3- Too many extra tables lined up in Hallways
Kevin Fri, 10 August 2018
Disliked: Reservation staff was not helpful.... Cleaning staff left my room open and unlocked for the whole day. Front desk said the Manager would look into it and contact me... it's been four days and I haven't heard anything.
April Fri, 10 August 2018
Liked: Everyone and everything was great!
Disliked: Paying $31 for parking.
George Fri, 10 August 2018
Liked: The downtown location, the quiet room and the comfort of the bed.
Jeff Fri, 10 August 2018
Liked: Overall good place and location
Disliked: Check in was slow
Sabine Tue, 7 August 2018
Liked: Friendly staff
Disliked: Room / floor wasn't clean
Anonymous Sat, 4 August 2018