The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality Guest Reviews
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Write a review
Craig Sun, 12 February 2023
don?t be fooled! a travelodge...
Liked: nothing, it?s being used by the home office! the images must of been taken years ago in its prime! complete joke, no spa, pool or gym available!
Disliked: everything! won?t be staying there again? to a point I had to ask for someone three times to come to the bar! massively under staffed!
Scott Thu, 2 February 2023
Suites are brilliant for working...
Liked: Clean and comfortable rooms, great staff and good food.
Disliked: They were undergoing renovations so the facilities were rather compromised; I knew this at time of booking so this is an observation, not a criticsm
Serena Thu, 29 December 2022
Cold room and closed spa/swimming...
Liked: Close to where I needed to be on business. Checking in was pleasant and the staff were friendly.
Disliked: No heating, pool was closed and the bathroom was dirty with hairs.
Paul Sat, 24 December 2022
Disappointing
Eilish Fri, 23 December 2022
Convenient, welcoming & comfortable.
Liked: The staff were very welcoming and helpful. The Suite was clean & comfortable.We had to leave for 8am Saturday morning, but breakfast isn?t served before 8am at the weekends, so we didn?t get to eat, which made the £130 a costly overnight stay, maybe there could be something organised for those patrons that require an early start at weekends. We did eat an evening meal here which was absolutely delicious.The location was convenient for where we needed to be, but if you want to see Liverpool, it?s probably not the spot.
Disliked: There wasn?t anything to dislike.
Andrew Mon, 19 December 2022
Good size room, with friendly...
Liked: Good size room.
Disliked: Dated, bed was hard and middle of nowhere.
Paul Sat, 17 December 2022
Bad
Liked: The staff
Disliked: The room no heating didn't even inform usNo spa facilities even though they laval them self as a spa
Nikita Fri, 16 December 2022
Exceptional
Stephen Mon, 12 December 2022
Never to return
Liked: Staff were efficient and friendly.
Disliked: When I booked a wasn't told that the spa and pool were closed due to that half of the hotel was closed as it had been commissioned by the home office to house people that are draining our economy (illegal immigration) and unable to use the facilities I thought I had booked for.As I pulled up every night after work I was starred at by those in that half of the hotel through their windows making me feel very unsafe and the feeling that my van was vulnerable. Breakfast charges at a standard fee of £10 every morning and when I asked for scrambled egg and salmon on toast I got 1 slice of toast, 2 small slices of salmon and a spoonful of scrambled egg.Bathroom ceiling tiles covered in damp and stains, shower head loose and coming off the wall
Lee Wed, 7 December 2022
worst hotel so far on...
Liked: nothing
Disliked: The price of the run down hotel was shocking with no spa facilities and kept up through out the night with refugees cooking in the rooms setting fir alarms off.