The Suites Hotel at Waterfront Plaza

Pretty outdated. Breakfast was average; elevator as we were going up decided to skip a beat and freak me out, thought I was going to crash.

Liked: Very spacious jacuzzi room.
Disliked: Outdated, and there was water dripping from the ceiling all night and all they did for us was give us $25 off. Wish we could have moved to another room as I didn't get any sleep with hearing that dripping all night.

We were in town to attend a concert at AMSOIL arena, so the hotel was very conveniently located. We knew when we booked that we would have an interior room with no windows but were still a bit surprised by how dark the room was. The lighting was poor and the walls were very thin. We heard our neighbor's alarm go off repeatedly and then his entire phone conversation. The room was fairly large but there was a very large pillar in the middle of it, near the corner of the bed. The room was clean but the decor was very dated. Breakfast was the standard pastries and DIY waffles - not very impressive considering the room cost and ratings. The happy hour at Timber Lodge was a nice touch, if you drink. Considering the number of hotels in Duluth, I'd recommend staying elsewhere.

Liked: Comfortable bed; convenient location.
Disliked: Dark room; no windows; very dated; very thin walls.

Wont be visiting here again

Liked: Location great but no windows to see it
Disliked: No soap,shampoo,conditioner in holders, woman at front desk yelled at us to go sit down because people were checking in....WE were checking in.No windows which would have been good to know ahead of time

We booked this hotel a...

Liked: Love the location of this historic building
Disliked: Had a two room suite one room was freezing. The other was too hot.

Passable

Liked: Midnight staff was extremely nice unlike the day staff
Disliked: The price

Overpriced for what we got.

Liked: Location
Disliked: Pillowcases did not get replaced and were at the foot of the bed with the pillows when we arrived. Breakfast and open till seven, which is absurd and then when it opened, the line was so long that you couldn’t eat if you weren’t there at 6:45.

Passable

Disliked: There was very little toilet paper in the room and no spare roll. When we asked for more, we were given one roll and told their supplies were low. There also was no hand soap in the bathroom, which was the first time I've encountered that issue in a hotel ever. We had an issue with the TV and had to call front desk for assistance. Also, the lamp over the desk didn't work at all. I can't recommend this hotel to others. I will never stay there again. The eggs and sausages were even cold at the continental breakfast.

Disappointing

Liked: Location is great.
Disliked: Room air conditioner didn’t work, stayed at 77 all night when set to 65.Poor night staff understanding of how to deal with noisy guests.

Good

Not worth the money

Liked: Location
Disliked: No windows in rooms. Breakfast didn’t open until 7 and the line was 30 people deep when it opened. Pillows were stripped and on a pile on the bed. Pillowcases were never changed and smelled like a man’s sweat.

Overall good experience, lucky find...

Liked: Breakfast was a very decent buffet. Full kitchenette in your room is wonderful. Building is very unique, loved learning about the history and seeing old pictures of the building and area. Close to the lake walk and lots of restaurants. Value for a downtown hotel was great, we would definitely stay again.
Disliked: If you have an inside room you will not have an outside window, missed looking outside, since you're downtown and close to the lake not seeing out is a bummer.Sauna was broken.