The Stuart Hotel Sure Hotel Collection by Best Western Guest Reviews
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Write a review
Steven B, Lichfield, visiting The Venue Derby Sun, 21 July 2024
Wouldn't recommend.
Liked: Room was clean.
Disliked: Just a dribble from the shower and hand basin. The hotel bar closed at 10 45 and we were told that we don't want to encourage unsocial behaviour; the night time receptionist was very rude. No hot water.
Jack Tue, 8 July 2025
Would recommend to anybody
Liked: Staff were very helpful and friendlyBreakfast was fantastic
Disliked: One of the windows didn't lock properly for a ground floor room which felt a little awkward but ultimately it was fine
Maria Tue, 8 July 2025
Relaxing stay a bit of...
Liked: Had refurbished room which cost a little extra but amazing bed and shower. Tv that I could link to my Prime account
Disliked: The mix of colours in the furniture
Chris Tue, 8 July 2025
Very good
Liked: Room clean breakfast was nice
Disliked: Nothing
Andy Mon, 7 July 2025
Reception were great . And...
Liked: Value
Disliked: Phone didn’t work in the room and the plug was stuck in the sink
Paul Mon, 7 July 2025
Good
Liked: good location booked at last minute
Selina Thu, 3 July 2025
Exceptional
Colin Thu, 3 July 2025
Ticked all our boxes for...
Liked: The location is excellent, with all amenities within walking distance.
Disliked: Car parking payment is via m/b phone, so a good connection is essential.
Louise Thu, 3 July 2025
Very good
Liked: Great location
Disliked: No aircon in the room.
Joanne Tue, 1 July 2025
Nice hotel needs air con
Liked: Nice hotel clean nice breakfast
Disliked: Very hot only one fan couldn’t open the windows as it was on ground floor
Tammy Tue, 1 July 2025
Good
Liked: The staff were fantastic. The beds very comfortable.
Disliked: We thought the room was going to be nicer from the pictures on the website. It was far too hot and crmped. The room could have been cleaner but was comfortable. The food way too overpriced ended up a very expensive stay.