The Stephen F Austin Royal Sonesta Hotel Guest Reviews
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Terri S, Kerrville TX
I adored staying at the Stephen F Austin hotel. The staff was super friendly and accommodating, the room was beautiful and comfortable, and it was next door to the theater where I went to a concert (Stateside at the Paramount). A super deal all the way around.
Liked: Wonderful hotel.
Jordan Sun, 1 June 2025
Honeymoon night stay
Liked: Very clean
Gary Sat, 31 May 2025
Great location for elegant getaway...
Liked: The antique elegance of the hotel. The helpfulness of the staff.
Disliked: Nothing disliked.
Natasha Mon, 26 May 2025
Birthday trip
Liked: Cool place and nice staff
Disliked: No complaints
David Sat, 24 May 2025
Exceptional
Anonymous Fri, 23 May 2025
Exceptional
Gary Sun, 11 May 2025
Passable
Michael Fri, 9 May 2025
great value for money, human...
Liked: friendly helpful stuffnice comfortable roomgreat location
Disliked: old conditioner
Kit Tue, 6 May 2025
Delightful and easy
Liked: Historic look and feel, clean, elegant
Disliked: Pool area is a little eerie and has a weird vibe- needs inspiration taken from indoor pools in Grand Budapest Hotel- too clinical
Valentin Mon, 5 May 2025
They did not send me...
Disliked: I asked the receptionist to issue the fiscal invoice for the payment I have done, and she said she cannot do it but ask her manager to do it. I received nothing even after a month despite my following requests.I sent them a message through the contact form and still nothing received. they really create me a problem with the accounting department.
Philip Thu, 1 May 2025
Did not live up to...
Liked: The location was great
Disliked: When we arrived there was someones hair pasted all over the wall of our shower. I requested 3 times that it be cleaned and even gave them times that we could not be in the room. Each time the staff came outside of those time frames and never cleaned it. I also requested turn down service that never happened. extremely disappointing for the price point.