The Star And Eagle Hotel Guest Reviews
Write a review
|8.5 miles from Tunbridge Wells centre|
Write a review
Angela Y, Chatham, visiting Bedgebury Pinetum Tue, 23 June 2015
I would recommend this hotel if you want a relaxing weekend away with lovely food and a wealth of character and original features. It's in a good location for country walks and woodland cycling.
Liked: A lovely place to stay.
Lynne Thu, 12 March 2020
Ian Sun, 8 March 2020
David Sat, 29 February 2020
David Fri, 28 February 2020
Tahlia Sun, 2 February 2020
Lovely rooms, friendly staff &...
Lisa Thu, 30 January 2020
Raymond Sun, 5 January 2020
The price charged for the...
Liked: Almost nothing. Nothing special. I cannot think of a single nice thing to say about the hotel.
Disliked: There was no welcome whatsoever. We were told to stand outside an office whilst the staff member started her computer. Then told we hadn't phoned a booking until she at last found we had booked through Booking.com. Not a good start! No hot water in our room nor in the shower room on the day we arrived. The following morning still no hot water and I had to find a person in charge. We were told to keep the tap running for ages as it was a known problem at the hotel. This was not good. Eventually he managed to put the water on. The shared shower room, although we were the only users, in a separate room, had no hand-washing facility, only the toilet and the shower. This is not acceptable. The toilet seat was so loose it was coming off. There were no toiletries like shower gel and we had to phone through to have them delivered. However as the lad's English was poor we got toilet paper. In our room there were no free electric points. All the points were being used for the hotel's equipment including external lights. I had to disconnect this equipment in order to use the electric kettle. The general cleanliness of the room left a lot to be desired. Some surfaces were black with dirt. The room was gloomy and airless and stuffy. There was no ventilation and the windows would not open. The hairdryer plastic casing was broken and hanging off exposing the electrical components. Location of the room was very noisy - traffic started at 6 am.
Amanda Sat, 28 December 2019
Lovely residence and staff in...
Liked: The staff were very friendly and the room was lovely. Breakfast was nice and we were asked how our evening went, would recommend.
Disliked: It had everything we needed
Ugochi Sat, 14 December 2019
Very pricey for what you...
Liked: The breakfast was good
Disliked: There was zero WiFi through out the stay. Didn?t work at all either at night or in the morning and I spent so much money roaming my phone to communicate for work. The property is very old and the room was at the end of a very long winding walkway with steps and low doors you needed to bend to navigate through. If you have lots of luggage this will be extremely difficult as there is no one to help. The room it self was good but for the price, I expected a lot more. Dinner for the day came at a fixed GBP per person as it was a Christmas party night. It would have been nice to have other options
Mark Thu, 28 November 2019
Lovely historic hotel but disappointing
Liked: This was an attractive hotel that has kept it?s period features.
Disliked: Our room was one of the best (if not the best) in the hotel and should have been cleaner. Spiders? webs are understandable in a historic country hotel but there were hairs on the un-ironed bottom sheet and in the bath. Clumps of dust on the bedside control panel and a filthy shower screen. I also booked weeks ahead for the room and dinner, so we were disappointed to have to eat in the pub at an unmade table, as the restaurant was full!?! That said, the food was good.