The St. Regis Toronto Guest Reviews
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Igor Thu, 21 August 2025
Exceptional
Dr. Mon, 18 August 2025
Recommended Hotel
Liked: Location and comfort in the room. Front desk staff were friendly and supportive at all times.
Disliked: I didn't like the response from booking.com, it was very slow. Especially when I contacted the customer service through priority messaging system on the website. Housekeeping minor issues required improvement in the hotel but was often addressed very quickly by the hotel staff.
Yarden Sat, 16 August 2025
It was an absolutely perfect...
Anonymous Thu, 7 August 2025
Average experience.
Liked: I did like their bar and restaurant. Food was excellent. Friendly staff.
Disliked: I was quite disappointed with my recent stay. The pillows and bedsheets appeared to be of poor quality and seemed to have been used extensively before. The towels provided were also smelly and dirty, which was unacceptable. Additionally, the pool and SPA facilities were poorly maintained and poorly designed, making the experience messy and uninviting. Overall, I expected a much higher standard of cleanliness and comfort, and unfortunately, this stay did not meet those expectations.
Hanieh Wed, 6 August 2025
Disappointing
Mukengeshayi Tue, 5 August 2025
Exceptional
Omar Tue, 29 July 2025
Good not great.
Liked: Size of the rooms and bathrooms. Excellent restaurant.
Disliked: The bed was too soft and impossible to turn over in. The curtains never closed all the way letting in plenty of light right on my face so my sleep was very disturbed.
Anonymous Sun, 27 July 2025
It was generally a good...
Liked: Location.
Disliked: 1-Non availability of an executive lounge, gieven that I have booked a suite.2- inconsistency of house keeping services. Sometimes it is amazing, and sometimes below expectation.
Jtk57 Thu, 3 July 2025
perfect getaway location
Liked: room and location
Kellie Wed, 2 July 2025
Fantastic location
Liked: Lovely hotel, situated within walking distance of many things we wanted to as first time visitors. The concierge was exceptional