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The Spa Hotel

eeee - 0800 031 8416
The Spa Hotel, Mount Ephraim, Royal Tunbridge Wells -0800 031 8416
(Map)
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2196 Ratings)
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
The Spa Hotel is an elegant country mansion just a 15-minute walk from Tunbridge Wells Rail Station. It is set in 14 acres of gardens and parkland and has a swimming pool and sauna upon pre-reservation. The Spa features 2 gymnasiums a steam room and a flood-lit tennis court. A range of beauty treatments and therapies are also available for guests to enjoy. Many of the hotel's rooms have views across the beautiful 14-acre grounds and there is free Wi-Fi access. Each also has a flat-screen TV with satellite channels facilities for making tea and coffee and a hairdryer. Modern British cuisine can be enjoyed in The Orangery restaurant and there is an all-day menu. The Spa also offers banqueting and conference facilities for up to 300 people.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` BBQ facilities
` Hiking
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` indoor pool
` Accessible parking
` Designated Smoking Area
` Free Wi-Fi
` Hair/Beauty Salon
` Live entertainment
` Massage services
` Picnic Area
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Wine/champagne
` Fruits
` Outdoor furniture
` Sun loungers or beach chairs
` Movie nights
` Themed dinner nights
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Food delivery
` Electronic room key
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Tennis court & equipment
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Room service available
` Takeout dining services available

The Spa Hotel Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Izu Tue, 6 May 2025

Very good

2.5

Fair - 2.5 out of 5

James Tue, 6 May 2025

Nice location; over priced in...

Liked: Nice location and very spacious
Disliked: Food was over priced and over cooked, we complained about the roast potatoes but just said they had passed on to the kitchen.

1.5

Poor - 1.5 out of 5

Arunas Tue, 6 May 2025

Poor

Liked: The breakfast was cold and tasteless.

1

Poor - 1.0 out of 5

Jo Mon, 5 May 2025

Extremely disappointing and will not...

Liked: The hotel is in. Great location and had the physical potential to be outstanding. The spa looked nice although we didn’t use it.
Disliked: An unexpected entry into my room without knocking at 8 am was unacceptable. The delays in service for food and drink wasn’t great and food was mostly cold.

4

Very Good - 4.0 out of 5

Harshad Fri, 2 May 2025

Comfortable.

Liked: Staff at b'fast especially Kira - very friendly and helpful.
Disliked: The staff were all very lovely and helpful.

4.5

Wonderful - 4.5 out of 5

Anne Thu, 1 May 2025

Had a brilliant time with...

Liked: The spa is a beautiful hotel ,the grounds also are lovely to walk around , the furnishings inside also lovely and comfortable , staff are extremely helpful and friendly sorting out any problems or questions you have , brilliant breakfast , great cocktail bar and waiter ,and really good location for Tunbridge wells
Disliked: Only negative was my room hadn’t been refurbished yet , my friends had , mine was a little faded and could do with new carpet and bathroom updated ,also no coffee machine in my room which apparently it should . Only other thing is I didn’t find the pillows at all comfortable , rather small squashed ones if that’s a good description , not the size of normal ones in hotels or at home

4.5

Wonderful - 4.5 out of 5

Lynn Wed, 30 April 2025

V nice short break, would...

Liked: Lovely reception area, lovely room with all we needed. Restaurant looked lovely although didn't have a chance to try on this occasion, perhaps next time! Enjoyed a couple of drinks at the bar.

4

Very Good - 4.0 out of 5

Shian Tue, 29 April 2025

Very good

4.5

Wonderful - 4.5 out of 5

Victoria Tue, 29 April 2025

Stylish and comfortable stay -...

Liked: Stylish and spacious room with a very comfortable bed, I enjoyed a great night's sleep in a quiet location. The facilities were well-equipped and the restaurant and lobby areas were well kept and decorated. Staff were welcoming, helpful and friendly.
Disliked: The pool area was clean but quite small with only a few beds by the pool, so be mindful of busy times.

4.5

Wonderful - 4.5 out of 5

Jane Mon, 28 April 2025

Lovely stay

Liked: Food, rooms and reception rooms were amazing.
Disliked: Nothing

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The Spa Hotel Mount Ephraim, Royal Tunbridge Wells