Not satisfied

Liked: I enjoyed the piano playing and the look of the hotel. My kids enjoyed the pool and hot tub. The pictures on the wall the whole story behind their name pretty interesting. The elevator the music inside the elevator.
Disliked: I did not like the parking. The room service was horrible. I didn?t like how everything cost money that this hotel is just for shelter nothing extra no free breakfast.I was never provided with robes.

Passable

Liked: The floor in our room had not been vacuumed, they advertise a bath robe and you have to request maid service, as well as being overcharged.
Disliked: The hotel is gorgeous, major class, major swank. However, they overcharged me by 100 dollars. I compared my receipt to my online booking through booking.com, which was quoted at 295, the hotel charged me 395, then they charged us 29 dollars for room service that the order was not only wrong on but not even delivered or attempted to be delivered, we had to go down to the restaurant and pick it up ourselves. For the price I would have expected maids to nip in and straighten the rooms and at least make the beds. It is an experience if one is passing through oklahoma they should have once, but I won't ever do it more than once and watch your bank and your receipt because they will overcharge you with a smile!

Visit to attend the dinner...

Liked: It was ckean, abd comfortable
Disliked: I was expecting akibg size bed, but it felt like a queen to me.I ask for a additional blanket be put in my room Saturday morning, but had ti go back that night to get one.

amazing experience ??

Liked: the night crew was amazing. Linda was very professional,kind,helpful,friendly and i love the passion and care she has for her customers.
Disliked: i love everything. the structure and the design

Exceptional

Superb

Superb

Not Worth the Hype

Liked: Gorgeous in lobby like pictures show, rooms are not as well kept up and it appeared and are missing a lot.
Disliked: Staff wasn?t helpful. I was placed in the wrong room and over charged for a room of lesser value. Noisy and unsanitary due to virus regulations.

Exceptional