Great hotel; wonderful location; excellent rooms but above all the lady at the front desk was so helpful, polite and went above and beyond to make our stay an experience to remember - she took it from good to great!

Liked: The front desk service was on a different level.
Disliked: Nothing.

Liked: Very clean and close to everything

Good

Liked: Very good location. Close to magnificent mile shopping and parking.
Disliked: Has a bit of a sewer odor in lobby area. No movies available in the room.

Good trip

Liked: Near CTA

Exceptional

Superb

Exceptional

Liked: Great location Amdahl very clean

Exceptional

Two small problems

Liked: Friendly helpful staff. Very comfortable. Definitely consider next time I am in Chicago.
Disliked: Not a huge issue, just didn?t expect to hear the El train so well especially since we were on the back of the hotel. Ordered room service twice and did not receive the drinks I requested. I did not raise the issue to the staff so they were not able correct the issue. I am sure they would have corrected it if they knew.

Exceptional

Nice looking comfortable hotel but...

Liked: The bar was cool. Had the best Old Fashioned. The bed was very comfortable. Hotel had a cool retro look.
Disliked: The room wasn't stocked with any snacks or beverages and did not have a microwave. Also no OnDemand movies.